Tenancy Sustainment Advisor

6 days ago


Leamington Spa, Warwickshire, United Kingdom Warwick District Council Full time

Job Summary

We are seeking an experienced Financial Inclusion Specialist to join our team at Warwick District Council. As a key member of our Housing, Health & Communities department, you will play a pivotal role in supporting individuals to sustain their tenancies and achieve greater independence.

Key Responsibilities

  • Provide high-quality support, advice, and practical help to tenants to maximize their income and develop positive budgeting skills.
  • Work closely with tenants to understand their financial challenges and develop personalized plans to overcome them.
  • Collaborate with internal stakeholders to ensure seamless delivery of services and effective communication with tenants.
  • Conduct regular reviews to assess the effectiveness of support and make adjustments as needed.
  • Stay up-to-date with relevant policies, procedures, and best practices in financial inclusion and tenancy sustainment.

Requirements

  • Proven experience in financial inclusion, housing support, or a related field.
  • Excellent communication and interpersonal skills, with the ability to engage with diverse stakeholders.
  • Strong analytical and problem-solving skills, with the ability to develop and implement effective solutions.
  • Ability to work independently and as part of a team, with a flexible approach to meet changing priorities.
  • Non-judgmental, resilient, empathetic, and patient approach to working with tenants.

What We Offer

  • Opportunity to make a positive impact on the lives of individuals and communities.
  • Collaborative and supportive work environment.
  • Professional development opportunities to enhance your skills and knowledge.
  • Competitive salary and benefits package.


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