Quality Assurance Lead for Complex Data Analysis

1 day ago


Castle Donington, Leicestershire, United Kingdom NatWest Full time
About the Position

We are looking for a talented Discovery Quality Assurance Analyst to join our eDiscovery team at NatWest. In this role, you will play a critical part in ensuring the accuracy and integrity of our data.

The salary for this position is approximately £55,000 per annum, commensurate with experience.

Responsibilities

Your key responsibilities will include:

  • Performing quality assurance and audit duties, working proactively with the delivery team and the case management team, ensuring all team processes have been followed, checking data integrity, validating request approvals, and working with extreme accuracy and attention to detail
  • Producing quality assurance documentation, a quality assurance delivery report, and quality assurance completion email
  • Ensuring data integrity by investigating and driving mitigation of any data errors in advance of quality assurance completion
  • Producing audit checklists and completing monthly audit reports
  • Working as a strong team player, prioritizing urgent requests and ensuring that 90% of cases pass through quality assurance within 24 hours
  • Analyzing complex data sets in a highly regulated environment
  • Maintaining the teams document library on an annual and ad-hoc basis to ensure colleagues are kept up to date with process changes
Essential Requirements

To be considered for this role, you will need:

  • Experience working in an eDiscovery role, with the ability to analyze complex data sets in a highly regulated environment
  • Advanced Microsoft Excel skills, working with vlookups, macros, and pivot tables
  • Excellent written and verbal skills, with the ability to communicate well with peers and management
  • Previous exposure to a wide range of IT systems and software packages
  • The ability to work well under pressure, prioritize effectively, and produce work of high standards to strict deadlines
  • Excellent attention to detail, able to work with accuracy at pace


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