Care Team Coordinator

5 days ago


Ipswich, Suffolk, United Kingdom CV-Library Full time
Job Overview

We are seeking a skilled and organized individual to fill the role of Care Coordinator at Home Support Matters. This position involves coordinating the day-to-day activities of our care team, ensuring seamless communication and efficient workflow.

Key Responsibilities
  1. Allocation of Care Workers: Assign care workers to customer visits, considering effective rostering practices and continuity of care.
  2. Supporting the Care Team: Provide guidance and direction to the care team in their daily tasks, adhering to best practices.
  3. Support for Field Care Supervisors: Assist Field Care Supervisors through effective communication, enabling timely risk assessments to eliminate risks for both customers and care workers.
  4. First Point of Contact for Referrals: Act as the primary contact for new referrals from private customers and social services teams, ensuring all required information is received and appropriate care planning is initiated.
Requirements
  • Previous experience in coordination, planning, or booking is advantageous.
  • Prior hands-on experience in a care environment and skills in an office setting will thrive in this role.
What We Offer
  1. Opportunities for career advancement and growth within the organisation.
  2. A comprehensive training program to equip you with the necessary skills and knowledge.
  3. A pension scheme to secure your financial future.
  4. A company mobile phone to stay connected.
  5. Blue Light Card offering exclusive discounts in high street stores.
  6. Ongoing support and development opportunities.
  7. Access to a free coffee machine...
Estimated Salary

The estimated annual salary for this role is £23,125, plus on-call payments.


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