Current jobs related to Software Support Specialist - Gloucester, Gloucestershire - Ad Warrior

  • Software Support Specialist

    3 weeks ago

    Gloucester, Gloucestershire, United Kingdom Ad Warrior Ltd Full time

    Technical Support RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Ad Warrior Ltd. As a key member of our customer support department, you will be responsible for providing exceptional technical assistance to our clients who use our customised software solutions.With your expertise in Windows-based systems and technical...

  • Software Support Specialist

    4 weeks ago

    Gloucester, Gloucestershire, United Kingdom Ad Warrior Ltd Full time

    Job SummaryWe are seeking a skilled Software Support Specialist to join Ad Warrior Ltd, a family-run business providing customised software solutions for the windows and doors industry. The successful candidate will be responsible for delivering exceptional customer support via phone, remote sessions, and email.Key ResponsibilitiesCustomer Support: Provide...

  • Software Support Specialist

    2 weeks ago

    Gloucester, Gloucestershire, United Kingdom Ad Warrior Ltd Full time

    Company OverviewThe company is a family-run business that specializes in providing customized software solutions for the windows and doors industry. Their in-house software, Focus40, helps their clients design, estimate, and manage their projects with ease.Job SummaryWe are seeking a dedicated and knowledgeable Technical Support Specialist to join our team...

  • Software Technical Specialist

    4 weeks ago

    Gloucester, Gloucestershire, United Kingdom Windowlink Full time

    Technical Support Role">We are seeking an experienced Technical Support Specialist to join our team in Gloucester, working closely with our customised software solutions for the windows and doors industry.The successful candidate will provide high-quality customer support, troubleshoot technical issues, and assist clients with using our software effectively....

  • Technical Specialist

    7 days ago

    Gloucester, Gloucestershire, United Kingdom Study International Full time

    Job Title: Technical Specialist - Software Engineering">We are seeking a highly skilled Technical Specialist - Software Engineering to join our team at Study International. In this role, you will be responsible for designing, developing, and testing software systems, as well as mentoring junior team members.">About the Role">This is a permanent position...

  • Electronics Software Specialist

    4 weeks ago

    Gloucester, Gloucestershire, United Kingdom ZENOVO LTD Full time

    Job TitleElectronics Software SpecialistWe are seeking an experienced Electronics Software Specialist to join our team at ZENOVO LTD in Cheltenham. This role involves designing and developing cutting-edge electronics firmware.Key Responsibilities:Design, develop and test advanced electronics firmware.Collaborate with cross-functional teams to integrate...

  • Software Development Specialist

    4 weeks ago

    Gloucester, Gloucestershire, United Kingdom Stott and May Full time

    Job OverviewStott and May seeks a skilled Software Development Specialist to join their dynamic team. This role involves designing, developing, and maintaining software applications using either Java or C++. The ideal candidate will have a strong background in software engineering principles and a passion for solving complex problems.Key...

  • Software Quality Assurance Specialist

    3 weeks ago

    Gloucester, Gloucestershire, United Kingdom Guidant Global Full time £450 - £672

    Software Quality Assurance SpecialistWe seek an experienced Software Quality Assurance Specialist to join our client's team in Gloucestershire. This Contract role demands a valid DV clearance.Your key responsibilities will include:Collaborating with the Software Lead to establish and maintain the automated test regime for unit/component testing/system...

  • Technical Support Specialist

    3 weeks ago

    Gloucester, Gloucestershire, United Kingdom Ad Warrior Full time

    **Job Overview**Windowlink is a family-run business providing customised software solutions for the windows and doors industry. We are looking for a dedicated Technical Support Specialist to assist our clients in getting the most out of their software.

  • Software Development Specialist

    3 weeks ago

    Gloucester, Gloucestershire, United Kingdom Damia Group Full time

    At Damia Group, we are seeking a talented Software Development Specialist to join our team in Gloucester. This role offers a competitive salary range of £35,000-£65,000 plus bonus scheme, making it an attractive opportunity for experienced professionals.The successful candidate will have a strong background in C++ and a broad interest in wireless...

  • Technical Support Specialist

    4 weeks ago

    Gloucester, Gloucestershire, United Kingdom CV-Library Full time

    Job OverviewWe are seeking a dedicated and knowledgeable Technical Support Specialist to assist our customers in getting the most out of their software. This role involves providing customer support, software training, and troubleshooting on Windows-based systems.The ideal candidate will have proficiency with Windows-based systems (Windows 10/11), basic...

  • IT Support Specialist

    3 weeks ago

    Gloucester, Gloucestershire, United Kingdom In Technology Group Full time

    In Technology Group seeks a skilled IT Support Specialist to provide technical support for software, hardware, and network troubleshooting in Gloucester.Key Responsibilities:Provide first-line technical support for software, hardware, and network issuesLog, prioritize, and manage support tickets efficientlyDiagnose and resolve IT-related problems...

  • Software Automation Specialist

    3 weeks ago

    Gloucester, Gloucestershire, United Kingdom Guidant Global Full time £450 - £672

    Guidant Global is seeking a skilled Software Automation Specialist to work on-site in Gloucestershire. The successful candidate will be responsible for defining, documenting and setting up the automated test regime for unit/component testing/system testing/system integration testing.The role requires strong technical skills, including Test Automation...

  • IT Support Specialist

    3 weeks ago

    Gloucester, Gloucestershire, United Kingdom CV Screen Full time

    Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at CV Screen in Gloucester. The successful candidate will have a strong understanding of Windows operating systems and fundamental IT concepts.Key Responsibilities:Provide first-class IT support, troubleshooting, and resolving technical issues...

  • IT Support Specialist

    2 weeks ago

    Gloucester, Gloucestershire, United Kingdom Hunter Selection Full time

    Job Description:We are seeking a skilled IT Support Specialist to join our team at Hunter Selection. As an IT Support Specialist, you will play a vital role in ensuring the smooth operation of our educational environment's technology infrastructure.Your primary responsibility will be to provide expert technical support for hardware, software, network, and...

  • IT Technical Support Specialist

    3 weeks ago

    Gloucester, Gloucestershire, United Kingdom Getting In Limited Full time

    Job OverviewThe role of an IT Technical Support Specialist involves providing first-line technical support to internal and external customers, troubleshooting issues, and developing business knowledge.This is an excellent opportunity for individuals with a genuine passion for IT and software to gain hands-on experience and develop their skills in a...

  • Technical Support Specialist

    4 weeks ago

    Gloucester, Gloucestershire, United Kingdom CV-Library Full time

    About the Role:We are seeking a skilled Technical Support Specialist to join our team at CV-Library. This role is ideal for a proactive IT professional with experience in troubleshooting, system maintenance, and user support in an educational setting.In this position, you will be responsible for providing day-to-day IT support to staff and students,...

  • Software Engineering Specialist

    2 weeks ago

    Gloucester, Gloucestershire, United Kingdom BAE Systems (New) Full time

    About the Role">We are seeking an experienced Software Engineering Specialist to join our team at BAE Systems Digital Intelligence in Gloucester. As a key member of our National Security business, you will play a critical role in designing, developing, and implementing software solutions that meet the needs of our clients.">Key Responsibilities">Designing,...

  • Administrative Support Specialist

    4 weeks ago

    Gloucester, Gloucestershire, United Kingdom CV-Library Full time

    CV-Library is a dynamic and innovative company that is seeking an experienced Administrative Support Specialist to join our team in Cheltenham. This is a permanent full-time position with a competitive salary of £28,000 - £35,000 per annum.The role of Administrative Support Specialist will involve providing high-level administrative support to our business...

  • IT Support Specialist

    3 weeks ago

    Gloucester, Gloucestershire, United Kingdom DXC Technology Inc. Full time

    Job Description:We are looking for a skilled IT Support Specialist to join our team at DXC Technology Inc. in Gloucester. This role involves providing on-site field support to customers, including installation, servicing, and repairing systems and equipment.Main Responsibilities:Providing technical assistance to customers, including troubleshooting and...

Software Support Specialist

3 weeks ago

Gloucester, Gloucestershire, United Kingdom Ad Warrior Full time
Job Title: Software Support Specialist

Company Overview:
Windowlink is a family-run business specialising in providing customised software solutions for the windows and doors industry. Our in-house software, Focus40, helps our clients design, estimate, and manage their projects with ease.

Job Description:
We are looking for a dedicated and knowledgeable Technical Support Specialist to join our team and assist our customers in getting the most out of their software. As a Technical Support Specialist, you will be responsible for providing exceptional customer support for our Windows-based software. You will troubleshoot and resolve issues, provide training, and assist clients with using their software efficiently.

Key Responsibilities:
  • Provide Customer Support: Assist clients with technical issues, queries, and troubleshooting related to their software via phone, email, and remote sessions.
  • Software Training: Offer guidance and training to customers, helping them navigate and utilize the features of their software effectively.
  • Troubleshooting & Problem Solving: Diagnose and resolve software issues on Windows-based systems, ensuring minimal disruption to customers' workflow.
  • Software Updates: Assist clients with the installation of software updates and provide necessary guidance on new features and changes.
  • Client Communication: Maintain clear and friendly communication with customers, ensuring timely responses to queries and follow-up for resolution.
  • Collaboration with Development Team: Work closely with the development team to communicate recurring issues or feature requests from customers to help improve the software.
  • Documentation: Create and update user guides, FAQs, and training materials to assist customers in better understanding and using the software.

Required Skills and Qualifications:
  • Proficiency with Windows-based systems (Windows 10/11).
  • Basic understanding of software installation, configuration, and troubleshooting.
  • Familiarity with remote desktop tools and support software.
  • Experience with technical support and customer service roles, preferably in a software or IT environment.
  • Strong communication skills, both written and verbal, with a friendly and patient approach.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to work independently and as part of a small team.
  • Strong organizational skills with the ability to prioritise tasks efficiently.

Benefits:
  • A friendly, supportive, and family-oriented work environment.
  • Opportunities for growth and development within the company.
  • Competitive salary: £22,000 - £25,000 per annum (dependent on experience).
  • Flexibility, hybrid-working where appropriate and work-life balance.
  • The chance to make a real impact in a small but growing business.