IT Support Specialist

1 day ago


Gloucester, Gloucestershire, United Kingdom In Technology Group Full time

In Technology Group seeks a skilled IT Support Specialist to provide technical support for software, hardware, and network troubleshooting in Gloucester.

Key Responsibilities:
  • Provide first-line technical support for software, hardware, and network issues
  • Log, prioritize, and manage support tickets efficiently
  • Diagnose and resolve IT-related problems effectively
  • Elevate complex issues to senior engineers or second-line support when necessary

The ideal candidate will possess a minimum of 1 year of experience in a similar IT support role and have strong knowledge of Windows operating systems, Office 365, and basic networking concepts. Excellent problem-solving skills, a proactive mindset, and great communication skills are essential for this position.

This is a full-time onsite role in Gloucester, offering a competitive salary range of £25,000 - £35,000 per annum, depending on experience, plus benefits in a fast-paced and collaborative environment.



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