Tenancy Management Specialist
17 hours ago
We are currently seeking a skilled Tenancy Management Specialist to join our team in Newcastle. In this challenging and rewarding role, you will have the opportunity to make a real difference in the lives of our customers. With an estimated salary of £25,000 - £30,000 per annum, this is a fantastic chance to develop your skills and knowledge in housing management.
Key responsibilities include working with the allocations and letting team to onboard new tenants, managing empty property inventory, and providing tenant liaison and support services. Additionally, the successful candidate will be responsible for income management and recovery, and cultivating customer involvement, empowerment, and inclusion. If you have a passion for delivering exceptional customer service, we want to hear from you.
Main Responsibilities:
- Working with the allocations and letting team
- Managing empty property inventory
- Providing tenant liaison and support services
- Prior experience as a housing officer or housing partner
- Proven customer service experience, particularly in complex cases and with vulnerable individuals, ideally within a housing context
- Full UK driver's license (essential)
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Tenancy Maintenance Specialist
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Tenancy Management Specialist
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Tenancy Services Manager
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Housing Officer
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Tenancy Management Specialist
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Residential Property Specialist
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