Residential Property Specialist

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sellick Partnership Full time
About the Role

Sellick Partnership is currently assisting a reputable social housing organisation in Newcastle Upon Tyne with the recruitment of a Housing Officer. This role will be responsible for ensuring the effective management and maintenance of tenancies, making it a great opportunity to join a dynamic team.

Key Responsibilities
  • Neighbourhood and tenancy management involves working closely with various teams to onboard new tenants and ensure their needs are met.
  • A key aspect of this role is managing anti-social behaviour, which requires excellent communication skills and the ability to resolve complex issues effectively.
  • The Housing Officer will also be responsible for allocations and lettings, including empty property management and customer viewings.
  • Income management is another crucial part of this role, requiring attention to detail and strong organisational skills.
  • Customer involvement, empowerment, and inclusion are essential aspects of this position, as you will work closely with customers to set up payment plans if they fall into arrears and resolve any complaints effectively.
Requirements
  • To be successful in this role, you will need previous experience in a similar housing officer/housing partner position or a related field.
  • Previous customer service experience, particularly in managing complex cases and working with vulnerable people, is highly desirable.
  • A full UK driver's license is essential for this role.
Benefits and Salary

This role offers a competitive salary of £28,000 - £32,000 per annum, depending on experience. If you are a motivated and experienced professional looking to make a real difference in your community, we would love to hear from you.



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