IT Support and Services Expert
5 days ago
At Atelier Ten, we pride ourselves on being a leading multidisciplinary firm of building services engineers, environmental design consultants, and lighting designers. Our focus is on delivering high-quality, award-winning building services and sustainable design within the built environment sector.
We are currently seeking a skilled IT professional to join our London Office as an IT Technician. The role involves providing technical support to users and maintaining computer systems to enable our teams to carry out their work efficiently.
The successful candidate will be responsible for handling 2nd line support issues and escalations that come into the helpdesk. Key tasks include:
- Supporting users with computer equipment and other devices
- Configuring user equipment
- Managing inventory for all technical equipment
- Providing ad hoc IT support and project duties
To excel in this role, you will require experience within a similar position in IT support. Essential skills and qualifications include:
- Knowledge of Windows desktop and server operating system, Active Directory, and Azure Directory, network and security, Microsoft O365, and Office365
- Experience improving IT processes
We offer a competitive salary package, including a salary of £42,000 - £52,000 per annum, depending on experience. Additional benefits include private medical insurance and flexible working hours in a collegiate office environment in Shoreditch. With excellent opportunities for career growth and extensive training opportunities, we invite applications from motivated individuals who share our passion for delivering exceptional results.
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