Hotel Receptionist

2 days ago


Cheltenham, Gloucestershire, United Kingdom Roomsbooked Full time

About Us

At Roomsbooked Ltd, we're dedicated to providing exceptional experiences for our guests. As a leading hotel chain in the UK, we're expanding our team and seeking an enthusiastic candidate to join our reception team in Cheltenham.

Working Hours

The ideal candidate will work 32 hours per week, split across various shifts including 7am-3pm, 3pm-11pm, and 11pm-7am. Please note that we cannot offer set shifts or days off.

About You

  • You'll be a fun and hardworking individual with excellent communication skills.
  • A great team player with a passion for creating a welcoming atmosphere for our guests.
  • Someone who can work independently and maintain high standards of cleanliness and safety.

Your Responsibilities

  • Answer phone calls professionally and provide outstanding customer service.
  • Check-in and out guests, process reservations, and maintain accurate records.
  • Work collaboratively with our team to ensure a friendly and efficient guest experience.

Requirements

  • Computer literacy and basic understanding of Microsoft and Gmail.
  • Able to work unsupervised and maintain excellent timekeeping.

What We Offer

  • A competitive hourly rate of up to £11.44 per hour.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.


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