Client Relationship Director

10 hours ago


Birmingham, Birmingham, United Kingdom Compass Group UK & Ireland Ltd Full time
About the Role

We are seeking an experienced Client Relationship Director to join our team at Compass Group UK & Ireland Ltd. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, identifying opportunities for growth, and developing winning proposals to achieve our business objectives.

Key Responsibilities
  • Develop and implement effective retention strategies to maximize client satisfaction and loyalty
  • Conduct annual client reviews to identify opportunities for growth and improvement
  • Oversee the bid management team to produce high-quality proposals that meet client needs
  • Lead the tender presentation team and direct all related activities
  • Proactively identify opportunities to extend services and achieve organic growth
Requirements
  • Previous sales/retention experience with a proven track record of exceeding targets
  • Knowledge of the soft FM sector, with hard FM experience a plus
  • Highly literate, numerate, and competent in MS packages
  • Ability to develop and deliver a retention strategy that maximizes potential sales and profitability
  • Experience managing the end-to-end sales process
  • Bid/tender experience
What We Offer

As a Client Relationship Director at Compass Group UK & Ireland Ltd, you will have the opportunity to work with a talented team, develop your skills and expertise, and contribute to the success of our business. We offer a competitive salary, car allowance, private medical, and a range of other benefits.



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