Compliance and Operations Coordinator

6 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom IDEX Consulting Ltd Full time

Job Summary:

IDEX Consulting Ltd is seeking an experienced IFA Administrator to join their team in a support specialist role. The successful candidate will provide administrative support to the Office Manager and Financial Planners, ensuring an efficient, high-quality, and compliant service to clients.

Key Responsibilities:

  • Process new business and prepare valuation reports to support client reviews.
  • Prepare performance documentation for client review appointments and ensure timely completion of tasks.
  • Obtain provider information to assist advisers with recommendations and enable paraplanners to produce comprehensive reports.
  • Run risk profiler results via FE Analytics and ensure clients are advised of progress throughout the process.
  • Assist with research and produce FE Analytics fund switch reports, ensuring client authorisation is received in line with MIFID II requirements.
  • Process and monitor switch directly with providers or electronically via platforms.
  • Prepare half-yearly valuation reports for issue to clients and provide post-review summary reports.
  • Complete withdrawal instructions on behalf of clients and ensure instructions are confirmed in writing by clients.

Requirements:

  • Previous experience in an IFA environment is essential.
  • Strong administrative and organisational skills, with attention to detail and ability to work accurately under pressure.
  • Excellent communication and interpersonal skills, with ability to build strong relationships with clients and colleagues.


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