Insurance Claims Specialist

4 days ago


London, Greater London, United Kingdom Stanmore Insurance Brokers Ltd Full time
Exciting Opportunity at Stanmore Insurance Brokers Ltd

We are seeking a highly skilled and experienced Claims Handler to join our Commercial Insurance team. As a Claims Handler, you will be responsible for handling claims for our Commercial, dot2dot, and Personal Lines clients. Your primary goal will be to provide exceptional customer service and support to our clients throughout the claims process.

Key Responsibilities:

  • Handle claims from inception to closure, ensuring timely and efficient resolution
  • Communicate effectively with clients, providing clear and concise updates on the claims process
  • Work closely with underwriters, brokers, and other stakeholders to resolve claims
  • Conduct thorough investigations and assessments to determine claim validity and liability
  • Develop and implement effective claims handling strategies to minimize losses and maximize customer satisfaction

Requirements:

  • Minimum 5 GCSEs or equivalent, including Maths and English at A-C/4-9 level
  • At least 2 years of experience in the commercial insurance sector
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Knowledge of insurance industry regulations and best practices

What We Offer:

  • Competitive salary and benefits package
  • Workplace pension with employer-matched 5% contribution
  • Regular and varied training opportunities
  • 25 days annual leave (increasing with service) plus extra days holiday at Christmas
  • Employee Assistance Programme
  • Private Medical cover (on successful completion of probation)
  • Life Assurance - Death in service benefit 2x annual salary


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