Administrative Support Specialist

6 days ago


Crawley, West Sussex, United Kingdom First Recruitment Services Full time

Job Summary:

We are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at First Recruitment Services. As a key member of our customer service team, you will be responsible for providing administrative support and ensuring seamless communication between customers and suppliers.

Key Responsibilities:

  • Coordinate customer delivery schedules and manage order progress with suppliers/manufacturers
  • Verify supplier/manufacturer order confirmations and process order modifications and updates
  • Manage warranty claims from customers with suppliers/manufacturers and serve as the primary contact for warranties, customer inquiries, and order updates
  • Inform customers of stock arrivals or potential delays and process customer payments

Requirements:

  • Strong written and verbal communication abilities
  • Effective organizational skills and proficient time and workload management
  • Confident approach to tasks and proficient in IT
  • Team-oriented mindset and strong attention to detail

Company Benefits:

  • Competitive salary range of £26,000 - £28,000 based on experience
  • Full-time role with a supportive work environment and comprehensive training included
  • 4 weeks of paid vacation and attendance and recognition rewards


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