Customer Service Representative
1 week ago
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland, delivering the important things in life.
Our MissionWe believe that every item tells a story and that for someone, somewhere, it'll make their day, or not - if we fail.
Job DescriptionWe are seeking a skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and support to our customers.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and helpful information to customers
- Work collaboratively with internal teams to resolve customer issues
- Meet or exceed customer satisfaction targets
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to work collaboratively as part of a team
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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