Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer service and providing expert advice on our products.
Key Responsibilities- Provide outstanding customer service and ensure a positive shopping experience for all customers
- Advise customers on shoe care and accessories to complement their needs, achieving daily sales targets
- Be self-aware and take responsibility for your own learning and development
- Work collaboratively as part of a team to maintain store standards and achieve sales goals
- Support the maintenance of store displays and stockroom
- A competitive hourly rate of £11.70 (increasing to £12.05 after completing the required retail induction)
- A generous staff discount scheme, with some benefits available to share with family and friends
- Holiday entitlement increasing with service
- Company contribution pension
- Access to the Pavers Foundation and Pavers Academy for career development and wellbeing support
- Previous experience in a sales or customer-facing role is desirable, but not essential
- Good availability for weekend and weekday working
- Ability to work in a fast-paced environment and meet sales targets
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