Customer Service Representative
5 days ago
We are seeking a skilled Customer Advisor to join our Pavers team in Gretna. As a Customer Advisor, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily KPIs.
Key Responsibilities- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Advise customers on shoe care and accessories, making recommendations based on their needs and preferences.
- Meet daily KPIs, including sales targets and customer satisfaction metrics.
- Work collaboratively with the sales team to achieve sales targets and provide a positive customer experience.
- Maintain a clean and organized store environment, adhering to company standards and policies.
- A competitive hourly rate of £11.70 per hour, increasing to £12.05 per hour after completing the required retail induction.
- A generous staff discount scheme, allowing you to share discounts with family and friends.
- Holiday entitlement, increasing with service.
- Company contribution pension.
- Access to the Pavers Foundation, an employee-led grant application and charitable giving scheme.
- Access to the Pavers Academy, providing career pathways through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programs.
- Access to wellbeing and financial support through RetailTRUST.
Pavers is a growing, profitable business with family values and green credentials. We offer a friendly, engaging, and positive environment for our colleagues to work in, where they can make a real difference and feel valued.
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Gretna, Dumfries and Galloway, United Kingdom DX Network Services Limited Full time{"title": "Customer Service Advisor", "description": "About DX Network Services LimitedWe are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly...
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Gretna, Dumfries and Galloway, United Kingdom DX Network Services Limited Full time{"title": "Customer Service Advisor", "description": "About DX Network Services LimitedWe are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly...
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