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Retail Director

1 week ago


Windsor, Windsor and Maidenhead, United Kingdom KIKO MILANO Full time

KIKO MILANO is seeking a highly experienced Retail Director to lead our store operations and drive business growth. As a key member of our team, you will be responsible for managing store staff, ensuring compliance with company standards, and implementing sales strategies to meet business goals.

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Responsibilities:

  1. People Management: Create and maintain high-performance conditions for staff, recruit, onboard, train, and support the team to deliver exceptional customer experiences.
  2. Customer Experience / Business Management: Monitor business KPIs, set follow-up action plans, and update the Area Manager on market trends. Deliver business goals as defined with the Area Manager, prioritize actions for the store, and have a quarterly action plan.
  3. Procedures & Policies Execution: Guarantee stores are compliant with all KIKO standards and procedures, ensure execution of the promotional calendar, and regularly review operational procedures.

Requirements:

  1. A minimum of 4 years' retail management experience, ideally as a Store Manager.
  2. Strong leadership, customer service, and communication skills.
  3. Sales, merchandising, and inventory management knowledge.
  4. Flexibility in work hours.

Estimated Salary: $80,000 - $120,000 per year.