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Retail Director
1 week ago
KIKO MILANO is seeking a highly experienced Retail Director to lead our store operations and drive business growth. As a key member of our team, you will be responsible for managing store staff, ensuring compliance with company standards, and implementing sales strategies to meet business goals.
">Responsibilities:
- People Management: Create and maintain high-performance conditions for staff, recruit, onboard, train, and support the team to deliver exceptional customer experiences.
- Customer Experience / Business Management: Monitor business KPIs, set follow-up action plans, and update the Area Manager on market trends. Deliver business goals as defined with the Area Manager, prioritize actions for the store, and have a quarterly action plan.
- Procedures & Policies Execution: Guarantee stores are compliant with all KIKO standards and procedures, ensure execution of the promotional calendar, and regularly review operational procedures.
Requirements:
- A minimum of 4 years' retail management experience, ideally as a Store Manager.
- Strong leadership, customer service, and communication skills.
- Sales, merchandising, and inventory management knowledge.
- Flexibility in work hours.
Estimated Salary: $80,000 - $120,000 per year.