Customer Service Coordinator
4 weeks ago
We are seeking a highly skilled and experienced Customer Care Co-ordinator to join our team at Bloor Homes. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of care and support.
Key Responsibilities:- Manage and resolve customer complaints and issues in a timely and efficient manner.
- Co-ordinate with customer care technicians, suppliers, and subcontractors to resolve issues and schedule appointments.
- Update and maintain accurate records using Sitestream.
- Develop and maintain a thorough understanding of the Social Housing Defect Reporting Process.
- Process purchaser reports in line with the Your New Home Guide.
- Attend meetings and contribute to the development of customer service strategies.
- Ensure compliance with company policies and procedures.
- Proven experience in customer service, preferably in an office environment.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Strong problem-solving and analytical skills.
- Ability to maintain confidentiality and handle sensitive information.
- Scottish Widows Pension Scheme.
- 33 days holiday entitlement (including bank holidays).
- Group Staff Discount at Triumph Motorcycles ltd.
- Competitive discount on our homes (dependent upon the property and location).
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Customer Service Representative
4 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes - Customer Care Full timeCustomer Care Co-ordinator Job DescriptionWe are seeking a highly skilled and patient Customer Care Co-ordinator to join our team in Hinckley, East Midlands Region. As a central point of contact, you will be responsible for ensuring that our customers receive consistently outstanding service.Main Responsibilities:Deal with incoming calls, post, and emails...
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Customer Service Representative
4 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes - Customer Care Full timeCustomer Care Co-ordinator Job DescriptionWe are seeking a highly skilled and patient Customer Care Co-ordinator to join our team in Hinckley, East Midlands Region. As a central point of contact, you will be responsible for ensuring that our customers receive consistently outstanding service.Main Responsibilities:Deal with incoming calls, post, and emails...
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Customer Service Coordinator
2 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes Full timeJob Title: Customer Service CoordinatorJob Summary: We are seeking a highly skilled Customer Service Coordinator to join our team at Bloor Homes. As a Customer Service Coordinator, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Dealing with customer...
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Customer Service Liaison
4 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes - Customer Care Full timeCustomer Care Co-ordinatorWe are seeking a highly skilled and dedicated Customer Care Co-ordinator to join our team at Bloor Homes - Customer Care. As the central point of contact, you will be responsible for ensuring that all customer interactions meet our high standards of service.Key Responsibilities:Provide exceptional customer service and support to our...
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Customer Service Liaison
4 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes - Customer Care Full timeCustomer Care Co-ordinatorWe are seeking a highly skilled and dedicated Customer Care Co-ordinator to join our team at Bloor Homes - Customer Care. As the central point of contact, you will be responsible for ensuring that all customer interactions meet our high standards of service.Key Responsibilities:Provide exceptional customer service and support to our...
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Customer Service Liaison
4 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes - Customer Care Full timeCustomer Care Co-ordinatorWe are seeking a highly skilled and dedicated Customer Care Co-ordinator to join our team at Bloor Homes - Customer Care. As the central point of contact, you will be responsible for ensuring that all customer interactions meet our high standards of service.Key Responsibilities:Provide exceptional customer service and support to our...
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Customer Service Liaison
4 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes - Customer Care Full timeCustomer Care Co-ordinatorWe are seeking a highly skilled and dedicated Customer Care Co-ordinator to join our team at Bloor Homes - Customer Care. As the central point of contact, you will be responsible for ensuring that all customer interactions meet our high standards of service.Key Responsibilities:Provide exceptional customer service and support to our...
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Customer Service Coordinator
2 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Care Co-ordinator. This role will involve dealing with customer inquiries, resolving issues, and coordinating with internal teams to ensure excellent customer service.Key ResponsibilitiesManage customer complaints and resolve issues in a timely and...
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Customer Service Coordinator
4 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes Full timeJob Title: Customer Care Co-ordinatorWe are seeking a highly organized and customer-focused individual to join our Customer Care team as a Customer Care Co-ordinator. In this role, you will be responsible for providing exceptional customer service, resolving complaints, and coordinating with internal teams to ensure seamless delivery of our services.Key...
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Customer Service Coordinator
4 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes Full timeJob Title: Customer Care Co-ordinatorWe are seeking a highly organized and customer-focused individual to join our Customer Care team as a Customer Care Co-ordinator. In this role, you will be responsible for providing exceptional customer service, resolving complaints, and coordinating with internal teams to ensure seamless delivery of our services.Key...
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Customer Service Coordinator
2 weeks ago
Hinckley, Leicestershire, United Kingdom Igloo Full timeAftersales Advisor Role OverviewWe are seeking a skilled Aftersales Advisor to join our team at Igloo. As a key member of our customer service team, you will play a vital role in ensuring that our customers receive exceptional service and support.Key Responsibilities:* Coordinate service activity between customers, warranty companies, and repair agents in an...
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Customer Service Coordinator
4 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes Full timeJob Title: Customer Care Co-ordinatorWe are seeking a highly organized and customer-focused individual to join our Customer Care team as a Customer Care Co-ordinator.Key Responsibilities:Manage incoming calls, emails, and post related to customer care, ensuring timely and effective resolution of customer queries and complaints.Validate and resolve customer...
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Customer Service Coordinator
4 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes Full timeJob Title: Customer Care Co-ordinatorWe are seeking a highly organized and customer-focused individual to join our Customer Care team as a Customer Care Co-ordinator.Key Responsibilities:Manage incoming calls, emails, and post related to customer care, ensuring timely and effective resolution of customer queries and complaints.Validate and resolve customer...
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Customer Service Coordinator
4 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes Full timeJob Title: Customer Care Co-ordinatorWe are seeking a highly organized and customer-focused individual to join our team as a Customer Care Co-ordinator. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of care and support.Key...
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Customer Service Coordinator
4 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes Full timeJob Title: Customer Care Co-ordinatorWe are seeking a highly organized and customer-focused individual to join our team as a Customer Care Co-ordinator. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of care and support.Key...
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Automotive Service Coordinator
2 weeks ago
Hinckley, Leicestershire, United Kingdom Veritas Careers Full timeJob SummaryWe are seeking a highly skilled Automotive Service Coordinator to join our team at Veritas Careers. The successful candidate will be responsible for coordinating service activity between customers, warranty companies, and repair agents in an efficient and courteous manner.The ideal candidate will have excellent PC and telephone skills, be able to...
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Customer Service Coordinator
2 weeks ago
Hinckley, Leicestershire, United Kingdom Bloor Homes Full timeJob DescriptionAs a Customer Care Co-ordinator, you will be responsible for dealing with incoming calls, post and emails relating to Customer Care. This will involve validating complaints and resolving problems quickly and efficiently, seeking direction where required.You will also be responsible for co-ordinating Customer Care Technicians, suppliers and...
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Aftersales Service Coordinator
4 weeks ago
Hinckley, Leicestershire, United Kingdom The Solution Auto Full timeAftersales Advisor RoleWe are seeking a skilled Aftersales Advisor to join our team at The Solution Automotive Recruitment. As a key member of our aftersales operation, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.Key Responsibilities:Coordinate service activity between...
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Aftersales Service Coordinator
4 weeks ago
Hinckley, Leicestershire, United Kingdom The Solution Auto Full timeAftersales Advisor RoleWe are seeking a skilled Aftersales Advisor to join our team at The Solution Automotive Recruitment. As a key member of our aftersales operation, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.Key Responsibilities:Coordinate service activity between...
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Automotive Customer Service Representative
4 weeks ago
Hinckley, Leicestershire, United Kingdom Octane Recruitment Full timeAftersales Advisor OpportunityWe are seeking an experienced Aftersales Advisor to join our client's contact centre in Hinckley. This role offers a great opportunity to work with a modern team and site that provides training and promotion opportunities.Key Responsibilities:Coordinate service activity between customers, warranty companies, and repair agents in...