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Fundraising and Engagement Officer

4 weeks ago

Bedford, United Kingdom Mind BLMK Full time
About the Role

This is an exciting opportunity to work for Mind BLMK as part of the Fundraising & Engagement Team. As the first point of contact for all Fundraising & Comms enquiries, you will be responsible for providing excellent stewardship and donor care skills, as well as meticulous organisation and innovative thinking.

Key Responsibilities
  • Engage and support stewardship and donor care for Mind BLMK's individual givers, corporates, groups, volunteers and other supporters of the charity, in line with the fundraising strategy.
  • Send and engage with donors, appropriate information and materials to support their fundraising at Mind BLMK.
  • Ensure supporter interaction points (telephone, post, email) adhere to the highest standard.
  • Support fundraising and engagement in the development of new partnerships with corporates, organisations, and individuals, to support income growth.
  • Support and engage with the fundraiser, donor through the customer journey.
  • Contact by phone, email and meet supporters or potential supporters of Mind BLMK and communicate key messages and ensure their fundraising is promoted and celebrated across all social media channels.
  • Support the implementation of marketing strategies and targeted campaigns; plan, develop, and ensure the production of multi-media communications, PR, and marketing materials.
  • Support the data capture, monitoring of and reporting on the effectiveness of marketing, PR and publicity activities, making recommendations as required.
  • Ensure the quality assurance for the implementation of Mind branding guidelines and specifications across the organisation; reviewing, monitoring, and advising as necessary to ensure corporate identity is maintained in line with Mind BLMK policies and procedures.
  • Support the functions of the publication and distribution of press materials, news stories, and updates, both internally and externally.
  • Support the maintenance of Mind BLMK's websites, social media accounts, Mailchimp newsletters, and web administration profiles and content (including but not limited to - Facebook, Twitter, Instagram, Linked In).
What We Offer
  • 25 days Annual Leave plus Bank Holidays
  • Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
  • Westfield Health Plan includes access to everyday healthcare and indemnifies towards the cost of routine health care.
  • Discounts available through Blue Light Card & Tickets for Good
  • In-house and external Learning and Development as appropriate for the role.
  • Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008. Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.