Retail Services Coordinator
2 months ago
About Prax
Prax is a leading multinational conglomerate specializing in refining, storage, distribution, and sales of crude oil, petroleum products, and biofuels. Our mission is to conduct business responsibly, prioritizing excellence, integrity, and philanthropy in everything we do.
About the Team
You'll be part of a high-performing team that will support your growth and development. Our team values teamwork, encourages success, and fosters a friendly atmosphere where everyone works towards common goals. We're proud of our culture and believe you'll thrive in this welcoming environment.
Job Summary
We're seeking a Retail Services Administrator to join our team. As a key member, you'll be responsible for providing administrative support to our retail operations.
Key Responsibilities
- Serve as the primary point of contact for cash collection issues across all retail sites.
- Process consumable orders on a monthly basis.
- Handle Store IQ reports and functions.
- Provide accurate weekly and monthly reports for site and management use.
- Reconcile wet stock weekly and monthly, ensuring accuracy.
- Acknowledge and respond to customer communications promptly, liaising with other departments as necessary.
- Answer telephone calls within the Retail team and direct them to the appropriate team member.
- Address and resolve any issues raised by retail sites.
- Collate data for relevant reports, identifying trends and ensuring funds are recovered.
- Provide ad-hoc support to the retail maintenance team.
- Offer ad-hoc assistance and support within the Retail team as needed.
- Manage uniform orders for Greggs and Subway.
- Perform administrative tasks related to Greggs and Subway operations.
Requirements
- Experience working in a retail environment.
- Excellent data entry skills.
- Proficient in Microsoft Office applications.
Personal Skills/Attributes Required
- Self-motivated and proactive.
- Accuracy and attention to detail.
- Ability to learn specialized systems pertinent to the organization.
- Strong verbal and written communication skills.
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