Apprenticeship Business Operations Specialist
1 month ago
This is an exciting opportunity to join the dynamic Apprenticeship Business Management team at University College of Estate Management (UCEM). As an Apprenticeship Business Support Officer, you will play a vital role in ensuring the smooth running of all apprenticeship business operations.
Key Responsibilities- Act as the first point of contact for all apprenticeship change of circumstance enquiries, taking the initiative to screen, allocate and prioritise emails, telephone calls and correspondence, taking appropriate action where necessary.
- Oversee, manage and be responsible for allocated aspects of UCEMs apprenticeship business support operations.
- Prepare documentation and process requests relating to apprentice progression, gateway, end point assessment and completions.
- GCSE Maths and English Language Grade C or 4 or above.
- Recent business support experience in either an apprenticeship facing role or in a role linked to ESFA funded programmes.
- Experience of undertaking work activity and controls processes which are subject to externally set compliance requirements and external audit/review.
This full-time position offers a competitive salary range of £26,000 to £28,000 per annum, plus benefits. You will have the opportunity to work with a leading provider of supported online education and contribute to the delivery of high-quality services to our students.
We value our employees' wellbeing and offer flexible working arrangements and a generous holiday allowance. If you are passionate about delivering excellent customer service and have the skills and qualifications required for this role, we would love to hear from you.
Benefits- A competitive salary range of £26,000 to £28,000 per annum.
- Flexible working arrangements.
- A generous holiday allowance.
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