Business Operations Excellence Specialist

2 days ago


Reading, Reading, United Kingdom CV-Library Full time

We are looking for a Business Operations Excellence Specialist to join our team at CV-Library and take on a challenging role that requires a unique blend of technical and business skills.

About the Role

The successful candidate will be responsible for managing a team of 4, including 2 junior members and 2 seasoned professionals, and driving performance across key services.

Key Responsibilities:

  1. Lead a team of 4 and foster a collaborative environment.
  2. Analyse data trends and present findings to both technical and non-technical audiences.
  3. Develop comprehensive reports evaluating end-to-end service performance.
  4. Leverage expertise in reporting tools like Helix, Splunk, and Dynatrace.

Requirements

  • Proven experience in managing diverse teams and driving performance.
  • Familiarity with telecoms environments and strong analytical skills.
  • High-level understanding of business operations and ability to explain complex data in simple terms.
  • Accomplished report writing capability and familiarity with scripting languages.

Salary Range: £60,000 - £80,000 per annum.

This is an initial 6-month contract with hybrid working of 2 days in the office.



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