Customer Services Specialist

2 weeks ago


Runcorn, Halton, United Kingdom Direct Collection Bailiffs Ltd. Full time

Direct Collection Bailiffs Ltd. is seeking a skilled Customer Services Specialist to join our team. The ideal candidate will have a background in accounts, customer service, or admin, and will be responsible for maximising collections throughout the process of the Collections letter cycle.

The role of the Customer Services Specialist is to handle calls and queries appropriately, in a polite and professional manner. This will include taking payments over the telephone, negotiating suitable payment arrangements with debtors, and updating the status of accounts accordingly via Client systems.

What We Offer:

  • Competitive Salary £22,000, increasing to £24,000 after successful completion of probation
  • Target-based Bonus Scheme (OTE of £26,400)
  • Flexible Working Hours 08:00 – 16:00 or 09:00 – 17:00
  • Monday – Friday Schedule (36.5 hours per week)
  • Early Finish Fridays
  • Dress Down Fridays
  • 30 Days Holiday (including Bank Holidays)
  • Employee Assistance Programme
  • Newly Refurbished Offices
  • Free Mersey Gateway Bridge Pass
  • Free Parking
  • Free Tea and Coffee Facilities
  • Free Monthly Lunch
  • Company Social Events
  • Career Development and Progression Opportunities
  • Rapidly Expanding Multi-functional Operation

Requirements:

  • Excellent Listener and Communicator
  • Ability to Effectively Work in a Team
  • Self-motivated and Working Well Towards Targets
  • Good PC Literacy Skills, including a good working knowledge of Microsoft Office package
  • Previous Experience in a Fast-paced Office/Call Centre Environment desirable but not essential
  • Previous Experience in Debt Recovery or Payment Management desirable but not essential as full training is provided


  • Runcorn, Halton, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Runcorn, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide top-notch customer service,...


  • Runcorn, Halton, United Kingdom Direct Collection Bailiffs Ltd Full time

    Customer Complaints Resolution SpecialistWe are seeking a skilled Customer Complaints Resolution Specialist to join our team at Direct Collection Bailiffs Ltd. As a Customer Complaints Resolution Specialist, you will be responsible for investigating and resolving customer complaints in a fair and timely manner.Key Responsibilities:Investigate customer...


  • Runcorn, Halton, United Kingdom Direct Collection Bailiffs Ltd Full time

    Customer Complaints Resolution SpecialistWe are seeking a skilled Customer Complaints Resolution Specialist to join our team at Direct Collection Bailiffs Ltd. As a key member of our customer service team, you will be responsible for investigating and resolving customer complaints in a fair and timely manner.Key Responsibilities:Investigate and resolve...


  • Runcorn, Halton, United Kingdom DCB Legal Ltd Full time

    An exciting opportunity has arisen for a Customer Complaints Resolution Specialist to join a rapidly expanding organisation.This is a full-time, permanent position based at our head office. The role involves investigating and resolving customer complaints, bringing them to conclusion with a satisfactory resolution.DCBL are the industry leaders in debt...


  • Runcorn, Halton, United Kingdom Asda Stores Ltd Full time

    About the Role:We're seeking a Customer Delivery Driver to join our team at Asda Stores Ltd. As a key member of our delivery team, you'll be responsible for delivering our products to customers' front doors, ensuring a fast and efficient service.Key Responsibilities:Delivering products to customers in a timely and efficient manner.Providing excellent...


  • Runcorn, Halton, United Kingdom Bonbon Languages Full time

    Job Title: German Speaking Customer Experience SpecialistAre you a native German speaker with excellent communication skills? Do you have experience in customer service and a passion for delivering exceptional customer experiences? We are seeking a German Speaking Customer Experience Specialist to join our team at Bonbon Languages.Job Summary:We are a...


  • Runcorn, Halton, United Kingdom Bennett and Game Recruitment LTD Full time

    Job OverviewBennett and Game Recruitment LTD is seeking an Electrical Service Specialist to join their Service Team. The ideal candidate will attend customer sites globally to provide preventative maintenance, commissioning, and installation support.Key ResponsibilitiesAttend customer sites for maintenance, commissioning, and installation tasksProvide...


  • Runcorn, Halton, United Kingdom ZOLL Medical Corporation Full time

    ZOLL Medical Corporation is seeking a highly skilled Technical Service Specialist to join their Runcorn depot. The ideal candidate will have a strong technical knowledge of resuscitation equipment and be able to perform a range of administrative and technical tasks.Main Responsibilities:The position of the Technical Service Specialist includes the following...

  • IT Support Specialist

    4 weeks ago


    Runcorn, Halton, United Kingdom Daisy Corporate Services Trading Limited Full time

    Job Title: IT Support SpecialistThe IT Support Specialist will act as the initial point of contact for all user IT issues, escalating where necessary to the wider team.Key Responsibilities:Answer the telephone system in a timely and polite manner.Log all helpdesk emails onto the helpdesk system in a timely manner.Act as the initial point of contact in the...


  • Runcorn, Halton, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a skilled and flexible Customer Delivery Driver to join our team at Asda Stores Ltd. As a Customer Delivery Driver, you will be responsible for delivering our products to customers' front doors, providing excellent customer service, and working collaboratively with your team to ensure seamless operations.Key...


  • Runcorn, Halton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Runcorn, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Runcorn, Halton, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player who can engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Deliver outstanding customer service and support.Contribute to...


  • Runcorn, Halton, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a skilled Customer Delivery Driver to join our team at Asda Stores Ltd. As a Customer Delivery Driver, you will be responsible for delivering our products to customers' front doors, providing excellent customer service, and working collaboratively with your team to ensure smooth operations.Key ResponsibilitiesDeliver products to...


  • Runcorn, Halton, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a skilled and motivated Customer Delivery Driver to join our team at Asda Stores Ltd. As a Customer Delivery Driver, you will be responsible for delivering our products to customers' front doors, providing excellent customer service, and working collaboratively with your team to achieve our goals.Key ResponsibilitiesDeliver...


  • Runcorn, Halton, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Runcorn is seeking a Customer Service Representative to deliver exceptional service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Key Requirements:High school diploma or equivalent.Experience in...


  • Runcorn, Halton, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Delivery Driver. As a key member of our operations team, you will be responsible for delivering our products to customers in a timely and efficient manner.Key ResponsibilitiesDeliver products to customers in a safe and timely mannerEnsure that your...


  • Runcorn, Halton, United Kingdom Asda Full time

    About the RoleAs a Customer Delivery Driver at Asda, you'll be part of a fast-paced team that delivers products to customers' front doors. Your role will involve working on a variety of shift patterns, including late and weekend shifts, to ensure that our customers receive their orders on time.You'll be responsible for ensuring that your van is clean and...


  • Runcorn, Halton, United Kingdom Entain Full time

    Deliver Exceptional Customer ServiceWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Manager. As a key member of our shop team, you will be responsible for delivering outstanding customer service, ensuring a positive experience for our customers, and driving sales growth.Key...


  • Runcorn, Halton, United Kingdom Entain Full time

    Role OverviewAs a Retail Customer Service Manager at Entain, you will be responsible for delivering exceptional customer service and driving sales in our betting shops. You will be an integral part of the team, working closely with the Shop Manager to achieve targets and goals.Key ResponsibilitiesProvide outstanding customer service, ensuring a positive...


  • Runcorn, Halton, United Kingdom Entain Full time

    ### Job DescriptionAt Entain, we're looking for a skilled Customer Service Representative to join our team. As a Retail Customer Service Manager, you'll be responsible for delivering top-notch customer service and driving standards on a daily basis.### Key Responsibilities* Deliver outstanding customer service* Always urge safer gambling* Take bets on a wide...