Freight Forwarding Coordinator

4 days ago


Low Moor, United Kingdom WR Logistics Full time
Job Description

Job Title: Freight Forwarding Coordinator

Company: WR Logistics

Location: Remote

Job Type: Full-time

Salary: £28k - £35k

Benefits:

  • Pension
  • Company Bike
  • Flexible working hours
  • Gym discount
  • Employee discount scheme
  • And more

Main Responsibilities:

  • Monitor market trends and notify management when necessary.
  • Upsell to customers through knowledge of services and products.
  • Provide exceptional customer service and support at all times when responding to customer inquiries.
  • Handle customer complaints in a timely manner.
  • Generate accurate rates for quotations for customers.
  • Monitor shipments from start to end, ensuring the customer is informed with the appropriate information throughout.
  • Maintain and update customer files with interactions, transactions, and complaints.
  • Arrange transportation of goods into the depot.
  • Provide KPI reports to clients.

Requirements:

  • Must have 2 years of road freight forwarding experience.
  • Knowledge of customs clearance requirements post-Brexit.
  • Successful history of building customer relationships.
  • Good level of communication and negotiating skills.

About WR Logistics:

WR Logistics is a leading recruitment partner for the logistics industry, recruiting UK-wide for permanent and contract jobs.



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