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Insurance Account Manager

1 month ago

High Wycombe, Buckinghamshire, United Kingdom Brave Human Capital Group Full time

Job Title: Account Executive

Location: Buckingham

Salary: £27,500

Hours: Full-time – Monday to Friday – 9.00-5.00

The Company:

Our client is a well-established organisation within the insurance industry, renowned for their excellent products and customer service. They have been serving their clients for over a century, with a strong presence in local communities.

The Role:

We are seeking a driven and enthusiastic Account Executive to provide exceptional customer service to our valued clients. As a key member of our team, you will be responsible for managing the day-to-day needs of our commercial clients, ensuring they receive the highest level of service.

Responsibilities:

  • Respond to customer inquiries and provide support via phone or in-person at our office
  • Review and process policy amendments arising from changes to cover and circumstances, adhering to customer service standards
  • Identify opportunities for cross-selling, including financial services
  • Investigate and consult on claims
  • Maintain up-to-date knowledge and skills to sell professionally and compliantly, delivering a consistently good experience to customers

Requirements:

  • Previous experience in the financial services industry is desirable but not essential
  • Able to build rapport and nurture long-term relationships
  • UK Driving License and access to own vehicle is essential
  • Self-motivated, willing to learn, and enthusiastic
  • Excellent communication skills, both verbal and written
  • Strong IT literacy, proficient in MS Office Applications
  • Good organisational skills and ability to manage a busy workload and prioritise tasks