German Speaking Customer Service Representative

2 weeks ago

Saint Neots, Cambridgeshire, United Kingdom Advancing People Full time
Job Title: German Speaking Customer Service Executive

We are seeking a highly skilled and fluent German speaker to join our team as a Customer Service Executive. As a key member of our customer service team, you will be responsible for providing exceptional customer service to clients primarily based in the German speaking region, while also covering the English speaking markets.

Key Responsibilities:
  • Handle incoming calls from the German and English markets with professionalism and efficiency
  • Deliver high-quality customer service, ensuring enquiries are dealt with in a prompt and professional manner
  • Assist with new customer enquiries and process orders received via various channels
  • Aim to build long-term relationships with clients through effective communication and problem-solving skills
Requirements:
  • Fluent in German and English, with excellent communication skills, both oral and written
  • Strong customer focus and professional approach, with the ability to work effectively as part of a team
  • Good computer skills and a positive 'can-do' attitude
What We Offer:

A competitive starting basic salary of up to £27,000, plus attractive company benefits and the opportunity to work in a dynamic and supportive team environment.

As a valued member of our team, you will have the opportunity to develop your skills and knowledge, while contributing to the success of our clients. If you are a fluent German speaker with a passion for delivering exceptional customer service, we would love to hear from you.

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