Crisis Health and Social Care Manager

4 weeks ago

North Woolwich, Greater London, United Kingdom Oxleas NHS Foundation Trust Full time
About the Role

We are seeking an experienced and skilled Crisis Health and Social Care Manager to join our team at Oxleas NHS Foundation Trust. As a key member of our crisis team, you will be responsible for the development and management of crisis health and social care resources within the Borough.

Key Responsibilities
  • Develop and manage crisis health and social care resources to ensure a responsive and flexible service is provided to patients and their carers.
  • Ensure the crisis teams work collaboratively with inpatient and community mental health services to provide the most effective treatment outcomes.
  • Manage the human resource, performance, and budgetary aspects of the team.
  • Ensure effective financial management of the teams in accordance with trust procedures.
  • Undertake line management of the Borough crisis team managers to ensure that all direct reports receive the appropriate level of supervision, support, and personal development.
  • Ensure all crisis teams are effectively managing their human resources, including supervision and appraisal, and building positive team cultures in line with respective HR policies and procedures.
  • Manage directly or indirectly the recruitment and induction of staff in accordance with Oxleas and local authority procedures.
  • Ensure that there is effective performance and sickness management within the teams in accordance with Oxleas and local authority procedures.
  • Ensure that Health and Safety measures are adhered to and undertake as required non-clinical risk assessments and management of identifiable risks.
  • Actively participate in the development of policies and procedures pertaining to the service.
  • Participate in the speedy and effective resolution of complaints within the Trust Policy and be a member of Serious Incident investigation panels.
  • Produce complex clinical or management reports on sensitive and contentious issues that require complex analytical judgement.
  • Ensure all aspects of Safeguarding are adhered to and that policies and procedures are followed at all times.
  • Ensure that CQUIN, KPI, RTT, and other performance indicators are achieved and that the performance of the service remains within acceptable levels at all times.
  • Ensure that effective structures are in place to identify training and development needs for all staff.
  • Contribute to the Directorate annual training plan.
  • Facilitate training, mentoring, coaching, study days, and courses as required.
  • Act as a senior role model and lead on embedding Trust priorities and values, including Building A Fairer Oxleas (BAFO) and Building Fairer Oxleas Services (BAFOS).
Requirements

To be successful in this role, you will need to have:

  • Experience in crisis health and social care management.
  • Strong leadership and management skills.
  • Ability to work collaboratively with teams and stakeholders.
  • Excellent communication and interpersonal skills.
  • Ability to manage budgets and resources effectively.
  • Knowledge of Health and Safety procedures and policies.
  • Ability to produce complex reports and analyses.
  • Knowledge of Safeguarding policies and procedures.
  • Ability to contribute to the development of policies and procedures.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced individual who is passionate about crisis health and social care, we encourage you to apply for this exciting opportunity.

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