Business Development Specialist

1 month ago


Newbury, West Berkshire, United Kingdom eGain Corporation Full time

At eGain Corporation, we believe in empowering our clients to achieve unparalleled customer experiences. To support this vision, we are seeking a highly motivated Business Development Specialist/Client Success Consultant to join our team.

Job Summary:

This role requires a strategic thinker who can analyze client needs and develop tailored solutions to drive business growth. As a key member of our Client Success Team, you will work closely with cross-functional teams to identify opportunities, design and deliver high-impact programs, and measure success.

About the Role:

  • You will be responsible for aggregating data to analyze client journey, identifying areas of improvement, and developing actionable recommendations.
  • Your analytical skills will help you build stakeholder maps for clients and study their public posture on CX, EX, and AI.
  • You will collaborate with operational and executive teams to develop and drive relevant AI Knowledge offers for clients, aligned with their strategic objectives.

What You'll Need:

  • Bachelor's degree - STEM preferred
  • Two years in customer-facing roles in enterprise B2B sales or service

Our Hiring Process:

We follow a structured hiring process designed to assess your skills and fit for the role. The process includes a written test and panel interview.

Step 1: Written Test

  • Aptitude section
  • Functional section

Step 2: Panel Interview

The interview will be scheduled no later than 7 calendar days after the test.

Compensation & Benefits:

We offer an estimated annual salary of £60,000 - £80,000 based on your experience and qualifications. In addition to a competitive compensation package, you will also receive benefits that reflect our commitment to your well-being and career growth.



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