Field Sales Support Specialist

2 weeks ago


Birmingham, Birmingham, United Kingdom Talent Finder Full time
Job Overview:

We are seeking a highly motivated and proactive Field Sales Support professional to join our team at Talent Finder. In this role, you will play a vital link between our clients' sales teams and their valued customers, driving sales activity and ensuring exceptional customer service.

About the Role:

This is an exciting opportunity to work in a field-based environment, leveraging your technical skills and passion for delivering top-notch customer service. You will be responsible for managing orders on a tablet, promoting weekly sales offers, and assisting with branch promotions to boost sales. Additionally, you will identify competitor products and provide tailored solutions to customers, support new customer installations, and maintain high customer satisfaction through regular communication.

Responsibilities:
  1. Serve as the primary point of contact for customers placing weekly orders via a tablet.
  2. Promote weekly sales offers and assist in branch promotions to drive sales growth.
  3. Identify competitor products and provide customers with customized solutions.
  4. Support new customer installations by setting up stock management systems and ensuring proper stock rotation.
  5. Maintain regular, clear communication with staff and customers to uphold high customer satisfaction.
  6. Report new leads or opportunities to the sales, branch, or equipment teams.
  7. Uphold the professional image of Talent Finder at all times and ensure confidentiality regarding sales and sensitive information.
  8. Achieve personal goals and expectations set annually.

What We Offer:

In return for your expertise and dedication, we offer an attractive salary package, including a company car and comprehensive staff benefits. As a member of our fast-growing and innovative company, you will have the opportunity to make a real impact and enjoy a supportive team environment. If you possess strong communication skills, a keen eye for market opportunities, and a commitment to helping customers succeed, we encourage you to apply.

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