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Guest Service Ambassador

2 months ago

Manchester, United Kingdom Aimbridge Hospitality Full time
{"title": "Guest Service Assistant", "description": "About Us

Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriott, and IHG as well as small independent hotels and everything in between.

What's in it for You?

As part of the Aimbridge team, you will have access to a suite of benefits that include:

  • Hotel discounts portfolio-wide – Staff rates and up to 50% discount on food & beverage and spa
  • Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
  • 24/7 access to our employee assistance programme
  • Career and lifestyle breaks – Allowing you to take time off for key life events.
  • Volunteer days – Up to two days per year to support a charity of your choice
A Day in the Life

As a Guest Service Assistant, you will be the first point of contact for most of our guests. Your role will be to welcome guests from all over the world with a friendly smile and exceptional service. You will work closely with your team mates to ensure that together each shift is smooth and efficient and deliver the best possible guest experience every time.

Based in the Residence Inn Manchester, you will be part of a team of passionate people who know that being the best doesn't always mean working around the clock.

What We Need from You

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.

At Aimbridge, we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.

", "lang_code": "en-US"}