Customer Service Representative

4 weeks ago

StokeonTrent, Stoke-on-Trent, United Kingdom Tesco Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Colleague in our Stoke-on-trent Kidsgrove Superstore. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities
  • Provide excellent customer service, ensuring that every customer leaves the store with a positive experience.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Be knowledgeable about our products and services, and use this knowledge to make recommendations and resolve customer queries.
  • Contribute to the maintenance of a clean and safe store environment, adhering to health and safety standards.
  • Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere within the store.
What We Offer
  • A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
  • A minimum of 16 guaranteed hours per week, with flexibility to work fewer hours if desired.
  • Access to free wellbeing services, including resources to support mental health and wellbeing.
  • A range of benefits, including discounts, shares, and cycle-to-work schemes.
  • Uniform provided and policies to support you throughout your career.
About Us

Tesco is committed to serving our customers, communities, and planet a little better every day. We strive to create a workplace where everyone feels welcome and valued, and we're proud to have been accredited Disability Confident Leader.

We're a company that values diversity, equity, and inclusion, and we're committed to providing a fully inclusive and accessible recruitment process. If you're passionate about delivering exceptional customer service and contributing to a dynamic team, we'd love to hear from you.

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