Retail Operations and Customer Experience Manager

4 days ago


Brierley Hill, Dudley, United Kingdom KURT GEIGER Full time
About Our Team

We are a diverse and inclusive team that values kindness, diversity, and creativity. Our mission is to empower our talent to be confident and true to themselves while delivering exceptional customer service and maintaining high standards in stock management.

Job Description

We are seeking a highly skilled Leadership and Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring exceptional customer service, managing stock effectively, and supporting our management team in achieving sales targets and operational goals.

Responsibilities
  • Key Responsibilities:
  • Deliver exceptional customer service.
  • Manage stock efficiently.
  • Support management team in achieving sales targets and operational goals.
Requirements

To succeed in this role, you will need:

  • At least 1 year's experience in a similar role.
  • Excellent customer service skills.
  • Ability to work towards KPIs.
Benefits

We offer a competitive basic hourly rate, amazing employee discounts, and fabulous shoes. You will also have opportunities for progression within our dynamic and inclusive company culture.



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