Store Management and Service Specialist

8 hours ago


Brierley Hill, Dudley, United Kingdom KURT GEIGER Full time
About Us

Kurt Geiger is an iconic luxury footwear and accessories brand with a rich history dating back to 1963. We operate over 70 standalone stores nationwide and distribute our products globally.

Job Summary

We are seeking a highly skilled Retail Operations and Customer Experience Manager to join our team. As a key member of our operations team, you will be responsible for ensuring exceptional customer service, managing stock effectively, and supporting our management team in achieving sales targets and operational goals.

Responsibilities
  • Key Responsibilities:
  • Deliver exceptional customer service.
  • Manage stock efficiently.
  • Support management team in achieving sales targets and operational goals.
  • Maintain store visual standards.
Requirements

To succeed in this role, you will need:

  • At least 1 year's experience in a similar role.
  • Excellent customer service skills.
  • Ability to work towards KPIs.
Salary and Benefits

The salary for this position is estimated to be around £25,000 - £35,000 per annum, depending on experience. We also offer amazing employee discounts, fabulous shoes, and opportunities for progression within our company culture.


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