Retail Insurance Operations Director
1 week ago
Job Description
We are seeking an experienced Retail Insurance Operations Director to lead our team of Retail Insurance experts. As a key member of the team, you will be responsible for actively growing and developing our Commercial Account Handlers.
Responsibilities:
- Manage a team of up to 14 Commercial Account Handlers who advise and sell insurance to small business owners over the phone.
- Carry out regular one-to-one and team meetings to provide coaching, feedback, and support.
- Utilise data to ensure accurate performance management is carried out and relayed back to the individuals in the team through progression review meetings.
- To hit financial targets, ensuring the team are sticking to the budget lines.
- Carry out team audits to ensure the team are paying close attention to detail.
About You
- Evident skills and experience within Commercial Broking (minimum four years experience).
- Can display a sales driven and motivational attitude.
- An approachable and open-minded management style.
- Excellent communication skills and the genuine ability to listen, coach, mentor and support team members.
- Strong skills within utilising company data.
Compensation and Benefits
Our competitive salary starts at £45,000 per annum, plus a wide range of benefits including minimum 25 days holiday, pension scheme, life insurance, income protection, and health cash plan.
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