Contact Centre Supervisor

Contact Centre Supervisor Job SummaryOur Contact Centre is seeking a highly skilled and experienced Contact Centre Supervisor to join our team. As a Contact Centre Supervisor, you will be responsible for providing a high-quality, child-focused, and safe contact service for children and their families/carers.Key Responsibilities:Provide a high-quality,...

Contact Centre Supervisor Job Summary:We are seeking a highly skilled Contact Centre Supervisor to join our team at CRA GROUP LIMITED. As a Contact Centre Supervisor, you will be responsible for providing a high-quality, child-focused, and safe contact service for children and their families/carers.Key Responsibilities:To provide a high-quality,...

Inbound Contact Centre SupervisorWe are looking for an experienced Inbound Contact Centre Supervisor to join our team at Peoples Partnership.As an Inbound Contact Centre Supervisor, you will be responsible for overseeing the day-to-day operations of our contact centre, ensuring that our customers receive exceptional service and support.Key...

Contact Centre Supervisor Job DescriptionAs a Contact Centre Supervisor with CRA GROUP LIMITED, you will play a vital role in providing a high-quality, child-focused, and safe contact service for children and their families/carers.Key Responsibilities: To provide supervised contact between children and families/carers, maintaining records of interactions,...

Job Summary:We are seeking a highly skilled and experienced Contact Centre Supervisor to join our team at CRA GROUP LIMITED. As a key member of our team, you will be responsible for providing a high-quality child-focused and safe contact service for children and their families/carers.Key Responsibilities:Set up and provide supervised contact between children...

Job Summary:We are seeking a highly skilled and dedicated Contact Supervisor to join our team at CRA GROUP LIMITED. This is a part-time position, 20 hours per week, working with children and families in need of support and protection.Main Responsibilities:To provide a high-quality child-focused and safe contact service for children and their...

At Brillio Europe (Formerly CloudStratex), we are seeking an experienced Contact Centre Architect to join our team on a 2-month contract.The ideal candidate will have in-depth knowledge of Contact Centre transformation and be proficient in leading geographically diverse teams. Key skills include AWS Connect, Genesys, Five9, and Avaya.Responsibilities will...

Job Title: Contact Centre PractitionerJob Summary:As a Contact Centre Practitioner with CRA GROUP LIMITED, you will provide a high-quality, child-focused, and safe contact service for children and their families/carers. Your role will involve setting up and providing supervised contact between children and families/carers, maintaining records of...

At Brillio Europe, we are seeking a highly experienced Contact Centre Architect to lead our 2-month contract project.The successful candidate will be responsible for the following:Transforming contact centre solutions for next-generation growthConducting current state assessments of existing contact centre solutions across multiple geographies, business...

Contact Centre Team Lead RoleA2Dominion Group is a housing provider operating across Southern England. With a rich history spanning over 70 years, we are committed to creating vibrant, sustainable communities that enhance the lives of our residents. At A2Dominion Group, we pride ourselves on our values of integrity, innovation, and inclusivity. With a...

Unlock Your Potential as a Contact Centre ExecutiveAt Stratstone Mercedes-Benz of Glasgow, we're looking for a skilled Contact Centre Executive to join our team. As a key member of our customer-facing team, you'll be the first point of contact for our customers, attentively listening to their needs and recommending suitable products and services.Your Key...

Octavia is looking for a highly skilled Contact Centre Specialist to join our team. In this role, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.The ideal candidate will have experience working in a customer contact environment, with a basic...

Job Overview:The North West Ambulance Service NHS Trust is seeking a senior leader to head its Contact Centre function, overseeing all contact centres and leading the integrated response model for 999, 111, and non-emergency patient transfers.

About the JobWe are looking for a skilled Packaging Centre Supervisor to join our team at Recruit 12. The successful candidate will be responsible for managing goods inwards activities and processes, overseeing the loading and transporting of materials, and ensuring adherence to health and safety policies.You will also be responsible for handling logistical...

Job DescriptionWe are seeking a skilled Contact Centre Solutions Architect to join our team at Brillio Europe (Formerly CloudStratex) on a 2-month contract. The ideal candidate will have experience with next-generation Contact Centre solutions and be able to assess the current state of our existing solution across multiple geographies, business units, and...

Contact Centre Operations Manager Job DescriptionThe Contact Centre Operations Manager will play a key role in the continuous improvement of our real-time service and resource delivery across contact centre operations. A key requirement of this role is to optimise resource on the day, including proactive shrinkage and supplementary hours management, to...

We require a skilled Temporary Contact Centre Advisor to handle customer inquiries in Bexley. As a key member of the team, you will be responsible for providing exceptional customer service, resolving issues efficiently, and maintaining accurate records.The successful candidate will possess strong telephone skills, excellent ICT knowledge, and experience...

The estimated salary range for this role is $80,000 - $110,000 per year, depending on experience and location. As a Contact Centre Transformation Consultant at Capgemini, you will be part of a dynamic team that drives innovation and excellence in customer experience.About the JobThis is a full-time position that requires strong expertise in contact centre...

**About the Role**We are seeking a highly skilled Customer Service Representative to join our team at Ofcom. As a Contact Centre Advisor, you will be responsible for providing exceptional customer service to consumers via phone, resolving telecoms complaints and meeting business KPIs.**Job Description**Phone based customer service experienceEffective...

CX Engineer RoleAt ARM, we are seeking a skilled CX Engineer to support NICE XC One. The ideal candidate will have at least 5 years of experience in application development and a passion for improving customer engagement.Key Responsibilities:Design, develop, and implement solutions using NICE CX One to optimize customer experience.Collaborate with...