Contact Centre Specialist

At Brillio Europe, we are seeking a highly experienced Contact Centre Architect to lead our 2-month contract project.The successful candidate will be responsible for the following:Transforming contact centre solutions for next-generation growthConducting current state assessments of existing contact centre solutions across multiple geographies, business...

Job Summary: We are seeking a skilled Procurement Manager to join our team at Beaumont Select. This is a great opportunity for a passionate and ambitious professional to own and develop a niche area of spend, specifically Contact Centres.About the Role: As a Procurement Manager, you will be responsible for managing a category of spend, building effective...

At Brillio Europe (Formerly CloudStratex), we are seeking an experienced Contact Centre Architect to join our team on a 2-month contract.The ideal candidate will have in-depth knowledge of Contact Centre transformation and be proficient in leading geographically diverse teams. Key skills include AWS Connect, Genesys, Five9, and Avaya.Responsibilities will...

To provide exceptional customer service to patients in our outpatient appointment function, you will contribute to the efficient and effective running of Clinical Administration Units.">Job OverviewWe are seeking a skilled Clerical Officer to join our team as a Contact Centre Specialist.As a key member of our team, you will be responsible for providing a...

**About the Role**We are seeking a highly skilled Customer Service Representative to join our team at Ofcom. As a Contact Centre Advisor, you will be responsible for providing exceptional customer service to consumers via phone, resolving telecoms complaints and meeting business KPIs.**Job Description**Phone based customer service experienceEffective...

Job Summary:We are seeking a highly skilled and experienced Contact Centre Supervisor to join our team at CRA GROUP LIMITED. As a key member of our team, you will be responsible for providing a high-quality child-focused and safe contact service for children and their families/carers.Key Responsibilities:Set up and provide supervised contact between children...

This is an exceptional opportunity for a skilled and ambitious procurement professional to join Beaumont Select in a newly created role within our team. Based in West London, this position offers the chance to work 3 days a week in a fast-paced and dynamic environment.About the RoleWe are currently partnering with a leading FTSE 100 global client, which is...

Contact Centre Team Lead RoleA2Dominion Group is a housing provider operating across Southern England. With a rich history spanning over 70 years, we are committed to creating vibrant, sustainable communities that enhance the lives of our residents. At A2Dominion Group, we pride ourselves on our values of integrity, innovation, and inclusivity. With a...

Inbound Contact Centre SupervisorWe are looking for an experienced Inbound Contact Centre Supervisor to join our team at Peoples Partnership.As an Inbound Contact Centre Supervisor, you will be responsible for overseeing the day-to-day operations of our contact centre, ensuring that our customers receive exceptional service and support.Key...

Unlock Your Potential as a Contact Centre ExecutiveAt Stratstone Mercedes-Benz of Glasgow, we're looking for a skilled Contact Centre Executive to join our team. As a key member of our customer-facing team, you'll be the first point of contact for our customers, attentively listening to their needs and recommending suitable products and services.Your Key...

Job Overview:The North West Ambulance Service NHS Trust is seeking a senior leader to head its Contact Centre function, overseeing all contact centres and leading the integrated response model for 999, 111, and non-emergency patient transfers.

Job DescriptionWe are seeking a skilled Contact Centre Solutions Architect to join our team at Brillio Europe (Formerly CloudStratex) on a 2-month contract. The ideal candidate will have experience with next-generation Contact Centre solutions and be able to assess the current state of our existing solution across multiple geographies, business units, and...

Contact Centre Operations Manager Job DescriptionThe Contact Centre Operations Manager will play a key role in the continuous improvement of our real-time service and resource delivery across contact centre operations. A key requirement of this role is to optimise resource on the day, including proactive shrinkage and supplementary hours management, to...

We require a skilled Temporary Contact Centre Advisor to handle customer inquiries in Bexley. As a key member of the team, you will be responsible for providing exceptional customer service, resolving issues efficiently, and maintaining accurate records.The successful candidate will possess strong telephone skills, excellent ICT knowledge, and experience...

The estimated salary range for this role is $80,000 - $110,000 per year, depending on experience and location. As a Contact Centre Transformation Consultant at Capgemini, you will be part of a dynamic team that drives innovation and excellence in customer experience.About the JobThis is a full-time position that requires strong expertise in contact centre...

This Remote Contact Centre Operations Manager opportunity requires a strong background in stakeholder management and leadership. The ideal candidate will have contact centre experience and excellent communication skills.The role involves managing a team, developing strategies, and ensuring seamless client service delivery. You will work closely with...

CX Engineer RoleAt ARM, we are seeking a skilled CX Engineer to support NICE XC One. The ideal candidate will have at least 5 years of experience in application development and a passion for improving customer engagement.Key Responsibilities:Design, develop, and implement solutions using NICE CX One to optimize customer experience.Collaborate with...

About the RoleThis is a full-time position at Currys plc's London Campus. As Senior Customer Interaction Manager, you will create and deliver a contact centre strategy aligned with our business objectives.

About the Role:">As an Insights Analyst within our Contact Centre team, you will be responsible for analyzing customer interactions, identifying trends and patterns, and developing actionable insights to inform business decisions.You will work closely with our clients to understand their business operations, identify areas for improvement, and develop...

Job DescriptionWe are seeking a highly skilled Contact Centre Advisor to join our team at Barclays UK. In this role, you will be responsible for providing exceptional customer service and resolving complex customer issues.The ideal candidate will have a proven track record of delivering high-quality customer service and possess excellent communication and...