Service Charge Officer
7 days ago
We are seeking a skilled professional to serve as our Service Charge Officer. The primary responsibility of this role is to ensure accurate and timely reporting and accounting of service charges for all residents across various tenures.
This position requires compliance with relevant legislation, agreements, and best practices in the housing sector. Ideal candidates will have a strong background in service charge management and be familiar with Landlord and Tenant legislation.
Key Responsibilities:- Service Charge Enquiries: Respond to resident inquiries regarding service charges, providing clear explanations and resolving disputes when necessary.
- Error Resolution: Correct errors in resident charges and verify charges for other teams working on Housing Benefit and customer payments.
- Documentation Requests: Request and provide documentation related to service charges, including Section 21 & 22 requests, invoices, and Section 20 consultation information.
- Landlord and Tenant Legislation: Understanding of relevant legislation and best practices, particularly those relating to service charges.
- Service Charge Knowledge: Familiarity with the application of service charges in the social housing sector.
- Communication Skills: Excellent communication skills, capable of handling customer enquiries effectively both in writing and verbally.
- ERP and CRM Experience: Experienced in using ERP and CRM systems.
Estimated Salary: £18.93 per hour
Location: Borehamwood - Hybrid working (2-4 times a month)
Job Type: Full-time / Temporary
-
Service Charge Officer
2 weeks ago
Borehamwood, Hertfordshire, United Kingdom Reed Full timeService Charge OfficerThe role of a Service Charge Officer is crucial in handling resident enquiries related to service charge estimates and actuals. The position offers a dynamic work environment where each day brings new challenges and learning opportunities.Day-to-day responsibilities:Respond to resident enquiries regarding service charge estimates and...
-
Service Charge Officer
2 days ago
Borehamwood, Hertfordshire, United Kingdom Austin Fraser Full timeJob SummaryWe are seeking a highly skilled Service Charge Officer to join our team at Austin Fraser. This is a temporary position based in Borehamwood, with an hourly rate of £18.93.Main ResponsibilitiesHandle resident enquiries related to service charge estimates and actuals, providing accurate information and resolving queries efficiently.Manage requests...
-
Service Charge Manager
2 weeks ago
Borehamwood, Hertfordshire, United Kingdom Reed Property & Construction Full time**Reed Property & Construction** is seeking a Service Charge Officer to ensure accurate, timely, and transparent reporting and accounting of service charges for all residents across various tenures.We are looking for someone with a strong background in service charge management within the housing sector who can comply with legislation, agreements, and best...
-
Charge Officer Liaison
2 weeks ago
Borehamwood, Hertfordshire, United Kingdom Austin Fraser Full timeAbout the RoleAustin Fraser is seeking a highly skilled Charge Officer Liaison to support our operations in Borehamwood, Hertfordshire.Paid £18.93 per HourIn this role, you will be responsible for:Managing Service Charges: Coordinating and administering service charge payments and communications.Providing Customer Support: Responding to resident inquiries...
-
Temporary Service Charge Professional
2 weeks ago
Borehamwood, Hertfordshire, United Kingdom Reed Full timeTemporary Service Charge ProfessionalThis is an exciting opportunity to join our team as a Temporary Service Charge Professional. We are seeking an experienced professional to handle resident enquiries related to service charge estimates and actuals. This role offers a dynamic work environment where each day brings new challenges and learning...
-
Customer Facing Service Charge Officer
2 weeks ago
Borehamwood, Hertfordshire, United Kingdom 4Recruitment Services Full timeAbout the RoleThe successful candidate will be responsible for handling service charge enquiries from residents and internal staff, working closely with managers to answer escalated customer complaints, and participating in projects related to service charges. A strong technical understanding of service charges and competence in Excel are essential...
-
Charge Management Officer
2 weeks ago
Borehamwood, Hertfordshire, United Kingdom 4Recruitment Services Full timeAbout the Role:4Recruitment Services is seeking an experienced Service Charge Specialist to join our team. As a Service Charge Specialist, you will be responsible for ensuring accurate and timely reporting of service charges for all residents across various tenures.This is a challenging yet rewarding role that requires excellent communication skills,...
-
Service Charge Specialist
2 weeks ago
Borehamwood, Hertfordshire, United Kingdom 4Recruitment Services Full timeJob Description:The successful candidate will be responsible for ensuring accurate, consistent, timely and transparent reporting and accounting of service charges for all residents across various tenures. This role involves handling service charge enquiries from residents and internal staff, working closely with analysts to ensure accuracy, and investigating...
-
Service Charge Specialist
2 weeks ago
Borehamwood, Hertfordshire, United Kingdom Reed Property & Construction Full timeWe are seeking a Service Charge Specialist to ensure accurate and timely reporting of service charges for residents across various tenures at Reed Property & Construction. This role requires compliance with legislation, agreements, and best practices, making it ideal for someone with a strong background in service charge management within the housing...
-
Service Charge Specialist
2 weeks ago
Borehamwood, Hertfordshire, United Kingdom Reed Property & Construction Full timeJob Title: Service Charge SpecialistWe are seeking a skilled Service Charge Specialist to ensure accurate and transparent reporting of service charges for all residents. The successful candidate will have a strong background in service charge management within the housing sector.The role requires compliance with legislation, agreements, and best practices....
-
Service Charge Administrator Lead
2 days ago
Borehamwood, Hertfordshire, United Kingdom Clarion Housing Full timeAs a Service Charge Officer at Clarion Housing, you will play a critical role in ensuring that our residents receive accurate and timely information about their service charges. Your primary responsibility will be to investigate customer enquiries and resolve any discrepancies in a fair and efficient manner.You will need to have a strong understanding of...
-
Service Charge Manager
2 weeks ago
Borehamwood, Hertfordshire, United Kingdom Austin Fraser Full timeJob DescriptionWe are seeking an experienced Service Charge Manager to join our team at Austin Fraser. This is a temporary position in Borehamwood, Hertfordshire.Paid £18.93 per HourThe ideal candidate will be responsible for:Responding to Resident Enquiries: Providing accurate estimates and actuals of service charges.HANDLING FURTHER INFORMATION REQUESTS:...
-
Service Charge Specialist
6 days ago
Borehamwood, Hertfordshire, United Kingdom 4Recruitment Services Full timeJob OverviewWe are seeking a highly skilled Service Charge Specialist to join our team at 4Recruitment Services. This role will involve working with our housing association client based in Borehamwood, assisting with ensuring accurate, consistent, timely and transparent reporting and accounting of service charges for all residents.
-
Accurate Service Charge Administrator
2 days ago
Borehamwood, Hertfordshire, United Kingdom Reed Property & Construction Full timeWe are looking for an Accurate Service Charge Administrator to join our team at Reed Property & Construction. As a key member of our team, you will be responsible for ensuring the accuracy and transparency of service charge reports for residents across various tenures.Main duties and responsibilities:Process and analyze service charge requests from...
-
Housing Services Officer
2 weeks ago
Borehamwood, Hertfordshire, United Kingdom Reed Property & Construction Full time**Job Summary:** We are seeking a Service Charge Officer to join our team at Reed Property & Construction. The successful candidate will be responsible for ensuring accurate and timely reporting and accounting of service charges for all residents.**Key Responsibilities:**To investigate disputes based on the price of services provided.To request documentation...
-
Housing Association Service Charge Coordinator
2 weeks ago
Borehamwood, Hertfordshire, United Kingdom 4Recruitment Services Full timeKey ResponsibilitiesHandle service charge enquiries from residents and internal staffWork with managers to answer escalated customer complaintsParticipate in projects related to service chargesLiaise with key stakeholders to ensure accuracy of service chargesEnsure emails sent to the service charge mailbox are responded to accurately in a timely...
-
Housing Charge Resolution Specialist
3 days ago
Borehamwood, Hertfordshire, United Kingdom Clarion Housing Full timeClarion Housing seeks a skilled Service Charge Officer to lead our team in resolving service charge enquiries and complaints. The successful candidate will have experience in customer service, working with teams across the business to provide accurate responses to customers.This role involves investigating issues raised by customers, collating necessary...
-
Customer Service Advisor
2 days ago
Borehamwood, Hertfordshire, United Kingdom Austin Fraser Full timeAbout the RoleAustin Fraser seeks an experienced Service Charge Officer to work on a temporary basis. Based in Borehamwood, this role offers a chance to work with a top company while gaining valuable experience.Key TasksEngage with residents to understand their concerns regarding service charge estimates and actuals, offering guidance and support where...
-
Resident Services Coordinator
2 weeks ago
Borehamwood, Hertfordshire, United Kingdom Reed Property & Construction Full timeResident Services Coordinator Job RoleWe are looking for a highly organized and communicative Resident Services Coordinator to join our team. The successful candidate will be responsible for coordinating various aspects of our housing services, including service charge management.Key responsibilities include:Managing service charge accounts and ensuring...
-
Resident Accounting Specialist
2 weeks ago
Borehamwood, Hertfordshire, United Kingdom Reed Property & Construction Full timeWe are seeking a highly skilled **Service Charge Officer** to join our team at Reed Property & Construction. As a Service Charge Officer, you will be responsible for ensuring accurate and timely reporting and accounting of service charges for all residents across various tenures.You will have a strong background in service charge management within the...