Customer Service Advisor

3 weeks ago


Borehamwood, Hertfordshire, United Kingdom Austin Fraser Full time
About the Role

Austin Fraser seeks an experienced Service Charge Officer to work on a temporary basis. Based in Borehamwood, this role offers a chance to work with a top company while gaining valuable experience.

Key Tasks
  1. Engage with residents to understand their concerns regarding service charge estimates and actuals, offering guidance and support where necessary.
  2. Maintain records of requests for further information or descriptions for specific services, ensuring efficient communication and follow-up.
  3. Administer disputes arising from the price of services provided, making informed decisions based on available data and regulations.
  4. Review and correct errors found in residents' charges, ensuring fairness and transparency in billing processes.
  5. Develop and maintain documentation relevant to service charges, including Section 21 & 22 requests, invoices, and Section 20 consultation information.
Why Choose Us?
  • A supportive work environment that encourages growth and development.
  • A competitive hourly rate of £18.93.
  • Ongoing training and opportunities for advancement.


  • Borehamwood, Hertfordshire, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full time

    Job Description: We are seeking an experienced Insurance Advisor and Policy Specialist to join our team at Burton Bolton & Rose Recruitment Services Ltd. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and providing expert advice on commercial and personal insurance products.


  • Borehamwood, Hertfordshire, United Kingdom Brook Street Full time

    Role DetailsThis is a temporary customer service role based in Borehamwood, with a salary of £0.00 per hour. The role will be 36 hours a week, with the opportunity to work from home after an initial period in the office.


  • Borehamwood, Hertfordshire, United Kingdom Brook Street Full time

    Are you looking for a temporary customer service role in Hertfordshire? We are offering £10 per hour, the role is 36 hours a week. Initially, it will be based in the office but once you are confident with the role, you will be able to work 3 days in the office and 2 from home.This role would involve dealing with all enquiries received by phone or other...


  • Borehamwood, Hertfordshire, United Kingdom Osborne Appointments Full time

    Are you a driven sales professional seeking a new challenge? Look no further! Osborne Appointments has partnered with leading companies to recruit talented individuals for various positions. This job posting presents a fantastic opportunity to become a Cosmetic Insurance Agent and take advantage of excellent salary potential.About the PositionYou'll work...


  • Borehamwood, Hertfordshire, United Kingdom 4Recruitment Services Full time

    About the RoleThe successful candidate will be responsible for handling service charge enquiries from residents and internal staff, working closely with managers to answer escalated customer complaints, and participating in projects related to service charges. A strong technical understanding of service charges and competence in Excel are essential...

  • Talent Advisor

    6 days ago


    Borehamwood, UK, Hertfordshire, United Kingdom Add Property Full time

    We are looking for a Talent Advisor. Join a market leading Property Management company, renowned for excellence and forward-thinking ways of integrating tech to create a seamless experience for clients and customers. This exciting opportunity offers an unmatched route of career progression, and a great family feel working environment!What You Can...


  • Borehamwood, Hertfordshire, United Kingdom Osborne Appointments Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Insurance Sales Advisor to join our client s successful and expanding team in Borehamwood.


  • Borehamwood, Hertfordshire, United Kingdom Pembrook Resourcing Full time

    We are looking for a skilled Vehicle Service Technician to join our team at Pembrook Resourcing. As a Vehicle Service Technician, you will be responsible for performing routine maintenance and repairs on customer vehicles.Responsibilities:Perform regular maintenance tasks such as oil changes, fluid level checks, and tire rotation.Identify and repair problems...


  • Borehamwood, Hertfordshire, United Kingdom Osborne Appointments Full time

    Key Responsibilities:As a Cosmetic Insurance Advisor, you will be responsible for:Maintaining and enhancing existing client relationships through exceptional customer service and advice.Securing policy renewals and developing new business opportunities by providing quotations and securing new business.Developing and maintaining professional relationships...


  • Borehamwood, Hertfordshire, United Kingdom Fintelligent Search Full time

    Financial Services CoordinatorWe are looking for a highly skilled Financial Services Coordinator to join our award-winning team. As a key member of our team, you will be responsible for providing exceptional support to our external sales team and ensuring seamless service delivery.About Fintelligent SearchFintelligent Search is a leading property lending...


  • Borehamwood, Hertfordshire, United Kingdom Reed Property & Construction Full time

    **Job Summary:** We are seeking a Service Charge Officer to join our team at Reed Property & Construction. The successful candidate will be responsible for ensuring accurate and timely reporting and accounting of service charges for all residents.**Key Responsibilities:**To investigate disputes based on the price of services provided.To request documentation...


  • Borehamwood, Hertfordshire, United Kingdom Reed Property & Construction Full time

    Job Title: Service Charge SpecialistWe are seeking a skilled Service Charge Specialist to ensure accurate and transparent reporting of service charges for all residents. The successful candidate will have a strong background in service charge management within the housing sector.The role requires compliance with legislation, agreements, and best practices....


  • Borehamwood, Hertfordshire, United Kingdom Reed Property & Construction Full time

    **Reed Property & Construction** is seeking a Service Charge Officer to ensure accurate, timely, and transparent reporting and accounting of service charges for all residents across various tenures.We are looking for someone with a strong background in service charge management within the housing sector who can comply with legislation, agreements, and best...


  • Borehamwood, Hertfordshire, United Kingdom 4Recruitment Services Full time

    Job Description:The successful candidate will be responsible for ensuring accurate, consistent, timely and transparent reporting and accounting of service charges for all residents across various tenures. This role involves handling service charge enquiries from residents and internal staff, working closely with analysts to ensure accuracy, and investigating...


  • Borehamwood, Hertfordshire, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full time

    Job Description:In this exciting role, you will be responsible for providing administrative and customer service support to a Service Manager and a Project Manager. This includes fielding incoming telephone calls, liaising with clients, suppliers, and field-based personnel, and managing any escalated customer service issues that occur.You will also be...


  • Borehamwood, Hertfordshire, United Kingdom Clarion Housing Full time

    As a Service Charge Officer at Clarion Housing, you will play a critical role in ensuring that our residents receive accurate and timely information about their service charges. Your primary responsibility will be to investigate customer enquiries and resolve any discrepancies in a fair and efficient manner.You will need to have a strong understanding of...


  • Borehamwood, Hertfordshire, United Kingdom Reed Property & Construction Full time

    Job Title: Service Charge OfficerWe are seeking a skilled professional to serve as our Service Charge Officer. The primary responsibility of this role is to ensure accurate and timely reporting and accounting of service charges for all residents across various tenures.This position requires compliance with relevant legislation, agreements, and best practices...


  • Borehamwood, Hertfordshire, United Kingdom Westgate Healthcare Full time

    At Westgate Healthcare, we are committed to providing exceptional care and support to our residents, and we are seeking an experienced Kitchen Assistant to join our team at Meadowhill Care Home in Borehamwood, Hertfordshire.We are looking for a highly organized and detail-oriented individual with a background in catering or hospitality to assist with meal...


  • Borehamwood, Hertfordshire, United Kingdom Reed Property & Construction Full time

    Resident Services Coordinator Job RoleWe are looking for a highly organized and communicative Resident Services Coordinator to join our team. The successful candidate will be responsible for coordinating various aspects of our housing services, including service charge management.Key responsibilities include:Managing service charge accounts and ensuring...


  • Borehamwood, Hertfordshire, United Kingdom Interaction Recruitment Full time

    Requirements and QualificationsMicrosoft Office 365 services: Experience in all aspects of Microsoft 365 migration and implementation highly desired.Email services: Experience with Exchange, Exchange Online, Mimecast, and Gmail.Additional responsibilities include performing root-cause analysis, preventing reoccurring issues, resolving complex monitoring...