Shipping Operations Specialist

1 day ago


Chandler's Ford, United Kingdom Clearwater People Solutions Full time
Job Title: Shipping Administrator

Location: [To be discussed]

Company Overview:

Clearwater People Solutions is a leading provider of Managed Print Services, dedicated to helping businesses reduce their environmental impact while improving their efficiency.

Estimated Salary: £30,000 - £35,000 per annum.

Job Description:

We're seeking an experienced Shipping Administrator to join our dynamic team. In this critical role, you'll be responsible for managing consumables orders, ensuring they meet and exceed customer expectations.

As a Shipping Administrator, your key responsibilities will include:

• Processing service consumables requests via our company's intranet.
• Creating quotes for chargeable consumable orders.
• Liaising with 3rd party suppliers to manage open consumable orders.
• Collaborating with internal teams, including sales, warehouse, and accounts.
• Handling inbound customer calls and providing solutions to queries.
• Making outbound calls to customers to discuss consumable requests and offer support.

Required Skills and Qualifications:

To succeed in this role, you'll need:

• Previous experience in an administrative role.
• Excellent communication skills, both verbal and written.
• A confident and professional telephone manner, with the ability to resolve challenging situations.
• Strong attention to detail and a proactive, problem-solving mindset.
• Ability to multitask and perform well under pressure in a fast-paced environment.
• Proficiency in Outlook and other IT/database systems.

Benefits:

We offer a range of benefits, including professional development opportunities, flexible working hours, and a supportive team environment.

Others:

This is an excellent opportunity to join a business that's making a real difference in the community and contributing to a more sustainable future.

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