Shipping Operations Specialist
1 day ago
Location: [To be discussed]
Company Overview:
Clearwater People Solutions is a leading provider of Managed Print Services, dedicated to helping businesses reduce their environmental impact while improving their efficiency.
Estimated Salary: £30,000 - £35,000 per annum.
Job Description:
We're seeking an experienced Shipping Administrator to join our dynamic team. In this critical role, you'll be responsible for managing consumables orders, ensuring they meet and exceed customer expectations.
As a Shipping Administrator, your key responsibilities will include:
• Processing service consumables requests via our company's intranet.
• Creating quotes for chargeable consumable orders.
• Liaising with 3rd party suppliers to manage open consumable orders.
• Collaborating with internal teams, including sales, warehouse, and accounts.
• Handling inbound customer calls and providing solutions to queries.
• Making outbound calls to customers to discuss consumable requests and offer support.
Required Skills and Qualifications:
To succeed in this role, you'll need:
• Previous experience in an administrative role.
• Excellent communication skills, both verbal and written.
• A confident and professional telephone manner, with the ability to resolve challenging situations.
• Strong attention to detail and a proactive, problem-solving mindset.
• Ability to multitask and perform well under pressure in a fast-paced environment.
• Proficiency in Outlook and other IT/database systems.
Benefits:
We offer a range of benefits, including professional development opportunities, flexible working hours, and a supportive team environment.
Others:
This is an excellent opportunity to join a business that's making a real difference in the community and contributing to a more sustainable future.
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