Global Product Director HR Staffer Experience Lead

4 weeks ago

London, Greater London, United Kingdom Boston Consulting Group Full time
ROLE OVERVIEW

This is a Temporary LOA Cover for 14 months. The Global Staffing Product Director will be a key member of the Staffing and More (SAM) team, our global staffing solution. This role will act as Product Owner for a portion of our global staffing tool, responsible for leading the functional design for the consultant experience in staffing, orchestrating simplification and harmonization activities and stakeholder engagement required to implement a global staffing system. You will also be managing the Product Analyst in GS Delhi.

You will collaborate closely with Staffing colleagues across our Global, Regional, local office teams, BCGX and the Staffing & More (SAM) IT Team, as well as broader global functions (e.g. Finance, Risk, Knowledge) to ensure successful design and implementation. This is a critical role in a high priority project that is core to our organization.

In this role you will manage the functional design and implementation for new functionality on our global staffing system, Staffing and More (SAM), including:

  • Manage the design and all phases of implementation of future SAM functionality
  • Gather business requirements from staffing stakeholders and incorporate into the design balancing user requirements, priority and effort
  • Identify opportunities to harmonize and simplify processes across the organization to ensure we optimize the design solution
  • Work closely with the SAM development team on key design decisions and model process flows ensuring stakeholder input
  • Ensure a functional design and change requests align to the system and operating model guardrails and escalate appropriately for exceptions
  • Prepare decisions for escalation including framing the decision, making a recommendation and identifying risk and interdependencies
  • Partner closely with broader project team, functional experts, and technical teams to deliver SAM roadmap
  • Manage approach for user acceptance testing including identifying key users, escalation processes and align to project timelines
  • In coordination with the Product Team Lead and Global Staffing Director, drive the roll out plan and stakeholder engagement for Staffing stakeholders including training and rollout approach and key project timelines
  • Understand and help manage the SAM backlog and prioritize among competing requests
  • Ensure future business needs can be met by the solution and escalate where necessary for future roadmap
  • Help to refine user stories
  • Act as a key change agent and ensure regular communications to staffing functional stakeholders including preparing engagement plan, developing materials and where necessary represent the broader project team at events
  • Partner with the Product Team Lead, HR Digital Product Portfolio Lead and Technical Area Lead on quarterly priorities and frequently demo latest sprint outcomes to the Talent Management Product Team

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