Senior Account Manager
4 weeks ago
Job Title: Account Director
Job Summary:
The Account Director will play a key role in supporting a team of Account Managers to ensure contract performance and successful client/service delivery. The successful candidate will have excellent communication and people management skills, with a strong focus on strategic development and client relationships.
Key Responsibilities:
- Maintain strong client relationships with high levels of satisfaction
- Provide and maintain high-quality service delivery
- Hold regular contract and specification review meetings with clients
- Review profit and loss on a quarterly basis, ensuring contracts are running in the most profitable manner
- Ensure Health & Safety procedures and legislation are adhered to
Requirements:
- Excellent communication and people management skills
- Strong leadership and motivational skills, with the ability to forward plan and work under pressure
- Experience with financial forecasting, budgeting, and analysis
- Working knowledge of Health and Safety systems in the cleaning industry
- Passionate, flexible, trustworthy, and innovative
- Hold a full driving license and be able to travel to sites
What We Offer:
The opportunity to be part of a fast-growing specialist FM provider in the UK, with a focus on employee ownership and development.
Benefits:
- Employee-owned company, with benefits for future success
- Two paid volunteering days annually
- Over 250 perks and exclusive deals and discounts
- Training, development, and apprenticeship opportunities
- Mental Health First Aiders and Diversity & Inclusion initiatives
- Annual awards programme to recognize outstanding employees
Our Commitment to Diversity, Equity, and Inclusion:
Churchill is an inclusive, equal opportunity employer, committed to ensuring all candidates are treated fairly and with respect and dignity.
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