Senior Account Manager

4 weeks ago


Harpenden, Hertfordshire, United Kingdom Cleaning Full time

Job Title: Account Director

Job Summary:

The Account Director will play a key role in supporting a team of Account Managers to ensure contract performance and successful client/service delivery. The successful candidate will have excellent communication and people management skills, with a strong focus on strategic development and client relationships.

Key Responsibilities:

  • Maintain strong client relationships with high levels of satisfaction
  • Provide and maintain high-quality service delivery
  • Hold regular contract and specification review meetings with clients
  • Review profit and loss on a quarterly basis, ensuring contracts are running in the most profitable manner
  • Ensure Health & Safety procedures and legislation are adhered to

Requirements:

  • Excellent communication and people management skills
  • Strong leadership and motivational skills, with the ability to forward plan and work under pressure
  • Experience with financial forecasting, budgeting, and analysis
  • Working knowledge of Health and Safety systems in the cleaning industry
  • Passionate, flexible, trustworthy, and innovative
  • Hold a full driving license and be able to travel to sites

What We Offer:

The opportunity to be part of a fast-growing specialist FM provider in the UK, with a focus on employee ownership and development.

Benefits:

  • Employee-owned company, with benefits for future success
  • Two paid volunteering days annually
  • Over 250 perks and exclusive deals and discounts
  • Training, development, and apprenticeship opportunities
  • Mental Health First Aiders and Diversity & Inclusion initiatives
  • Annual awards programme to recognize outstanding employees

Our Commitment to Diversity, Equity, and Inclusion:

Churchill is an inclusive, equal opportunity employer, committed to ensuring all candidates are treated fairly and with respect and dignity.



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