Park Operations Director

1 month ago

York, York City, United Kingdom CPI Selection Full time
Park Manager Job Description

About the Role:

We are seeking a highly motivated and experienced Park Manager to lead our team at a family leisure park in North Yorkshire. As a key member of our management team, you will be responsible for delivering exceptional customer experiences, managing costs, and improving park performance.

Key Responsibilities:

  • Lead and inspire a motivated team to uphold the core values of pride, passion, teamwork, and delivering exceptional customer experiences.
  • Take full responsibility for the business, managing profit and loss, and using financial insight and customer feedback to drive revenue growth.
  • Coach and develop the management team to enhance the customer experience for every visitor.
  • Act as a brand ambassador, seizing business development opportunities and forming key partnerships to elevate the park's success.
  • Build a culture that embodies creativity, boldness, and curiosity.
  • Manage costs, improve park performance, and drive business development.
  • Collaborate with other Park Managers and teams to achieve shared goals.

Requirements:

  • 5+ years in strategic leadership roles.
  • Profit and loss management experience.
  • Strong financial and KPI management skills.
  • Proven track record in leading large teams.
  • Knowledge of workplace welfare and EDI practices.
  • Excellent customer service and engagement.
  • Familiarity with industry H&S standards and compliance.
  • Experience in business development, sales, and outreach.
  • Successful event planning and execution.
  • Background in hospitality, leisure, or events.
  • Proficient with technology and Microsoft applications.

What We Offer:

The role pays £50k per annum with attractive benefits, and the working hours are 40 hours per week, including weekend shifts.

We are an equal opportunities employer and welcome applications from diverse candidates.

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