Business Development Executive

2 days ago


Bury, Borough of Bury, United Kingdom Aspire Recruitment Full time
CX Business Development Consultant

Aspire Recruitment seeks a highly skilled CX Business Development Consultant to join our team.

Estimated salary: £43,000 + Bonus (up to £60,000 in year one)

This is a permanent full-time role that involves contracting new customers and growing revenue and profit by selling AI solutions to SME businesses nationwide.

Key Responsibilities:

  • Create new business opportunities for CX, Speech Analytics, Interaction Analytics, and Real-Time Agent Prompting by engaging directly with new business clients.
  • Conduct outbound sales activities, including calls, LinkedIn outreach, emails, and attendance at conferences and meetings (both virtual and in-person).
  • Build strong relationships with key contacts within target businesses to demonstrate the value of adopting our solutions.
  • Deliver consultative engagements through multiple meetings to qualify and build the customer's business case for adopting Speech Analytics, Interaction Analytics, and Real-Time Agent Prompting.
  • Maintain accurate pricing and achieve a 50% gross profit margin.
  • Close new business contracts and update CRM systems with all leads, opportunities, and activities.
  • Provide support to project managers and engineers regarding projects and technical interfaces.
  • Collaborate with internal teams, suppliers, and customers.
  • Contribute to marketing efforts to enhance the company's profile.
  • Grow the new business base, leading to additional revenue from services and increased client consumption of solutions.

Key Outcomes:

  • Increase department revenue by £500k or more in the first year.
  • Enhance market presence and develop inbound interest and new projects.
  • Deliver successful consulting projects with real returns for clients.
  • Provide outstanding service to all customers and resolve issues promptly.

Requirements:

  • Be credible and patient, able to manage long sales cycles.
  • Effectively communicate business benefits and ROI for clients.
  • Develop strong communication skills to interact with C-level and senior management teams.
  • Show resilience as a prospector and hunter of new business with a consultative approach.
  • Display reliability, responsibility, and well-organized self-starting traits.
  • Demonstrate the ability to quickly master new technologies.
  • Exhibit excellent presentation skills.
  • Show good knowledge of speech analytics.
  • Understand contact center operations.
  • Translate data into process improvements within a business.

Benefits:

  • Competitive salary and bonus.
  • Hybrid working model.
  • Full training and development opportunities.
  • 23 days of annual leave plus bank holidays.
  • Pension scheme.
  • Medical cash plan.
  • Life insurance.
  • Discounted gym membership.
  • Career development opportunities.
  • Staff events and incentives.


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