Stakeholder Engagement Project Coordinator

4 weeks ago

London, Greater London, United Kingdom UK Power Networks Full time
Job Title: Stakeholder Engagement Project Support

This is an exciting opportunity to join UK Power Networks as a Stakeholder Engagement Project Support, working within the Customer Services and Innovation directorate based in our London office.

Job Purpose:

We are seeking a highly motivated and organized individual to support our stakeholder engagement project team. The successful candidate will work closely with senior managers and teams across the business to shape, facilitate, evaluate and report on engagement activities that help teams make good decisions and deliver industry-leading performance.

Key Responsibilities:
  • Develop and maintain comprehensive stakeholder maps, evaluating important relationships and assessing opportunities for proactive engagement.
  • Collaborate with teams across the business to identify potential areas for engagement and research and develop purposeful, inclusive and impactful engagement delivery plans.
  • Maintain the central engagement and research programme plan, documenting the delivery plans for engagement and research activities across teams and how these contribute to business priorities.
  • Assist in strategic analysis to identify emerging issues for engagement and research, support teams to extract key content from our engagement systems and to identify actionable insights from engagement feedback.
  • Enhance understanding of best practice in engagement and research across the business, including guidance, materials, training and advice.
  • Support in identifying and delivering continuous improvement to the stakeholder engagement team's systems and processes to remain at the forefront of best practice.
Requirements:
  • Experience in engagement, communications, PR or marketing.
  • Project management qualification at foundation level (e.g. PRINCE2) or equivalent experience.
  • Experience of developing engagement strategies and delivery plans across a wide range of topics, involving a range of stakeholders and engagement methods.
  • Experience of developing and maintaining stakeholder maps, including for strategic issues.
  • Strategic thinking skills, with experience aligning engagement activities to strategic goals.
  • Analytical skills, including the ability to extract actionable insights from engagement feedback.
  • Understanding of best practice in stakeholder engagement, with experience of guiding others on best practice approaches.
  • Project management experience, with ability to deliver to time, cost and quality.
  • Organised with experience of juggling multiple tasks and competing deadlines.
  • Strong written and verbal communication skills with the ability to quickly grasp complex issues and distil important points.
  • Experience working with multiple stakeholders including senior managers to deliver successful outcomes.
  • Experience of reporting on the progress and effect of engagement activities.
  • Commitment to continuous improvement.
Health & Safety Responsibilities:

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken.

Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels.

Similarly, where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

If in doubt, ask.

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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