Stakeholder Engagement Project Coordinator

3 weeks ago

London, Greater London, United Kingdom UK Power Networks Full time

Job Summary

This is an exciting opportunity to join UK Power Networks as a Stakeholder Engagement Project Support. As a key member of our team, you will play a vital role in supporting our stakeholder engagement and research programme, helping us to shape our actions and decisions.

About the Role

We are looking for an energetic and committed stakeholder engagement project professional to help us support our engagement and research programme. You will work with accomplished colleagues from across the business, including our Innovation, Consumer Vulnerability and Environment teams, to plan, evaluate and report on engagement activities.

Key Responsibilities

  • Stakeholder mapping: Develop and maintain comprehensive stakeholder maps, evaluating important relationships and assessing opportunities for proactive engagement
  • Engagement planning: Collaborate with teams across the business to identify potential areas for engagement and research and develop purposeful, inclusive and impactful engagement delivery plans
  • Engagement programme: Maintain the central engagement and research programme plan, documenting the delivery plans for engagement and research activities across teams and how these contribute to business priorities
  • Analysis: Assist in strategic analysis to identify emerging issues for engagement and research, support teams to extract key content from our engagement systems and to identify actionable insights from engagement feedback
  • Best practice: Enhance understanding of best practice in engagement and research across the business, including guidance, materials, training and advice
  • Continuous improvement: Support in identifying and delivering continuous improvement to the stakeholder engagement team's systems and processes

Requirements

  • Experience in engagement, communications, PR or marketing
  • Project management qualification at foundation level or equivalent experience
  • Experience of developing engagement strategies and delivery plans across a wide range of topics, involving a range of stakeholders and engagement methods
  • Experience of developing and maintaining stakeholder maps, including for strategic issues
  • Strategic thinking skills, with experience aligning engagement activities to strategic goals
  • Analytical skills, including the ability to extract actionable insights from engagement feedback
  • Understanding of best practice in stakeholder engagement, with experience of guiding others on best practice approaches
  • Project management experience, with ability to deliver to time, cost and quality
  • Organised with experience of juggling multiple tasks and competing deadlines
  • Strong written and verbal communication skills with the ability to quickly grasp complex issues and distil important points
  • Experience working with multiple stakeholders including senior managers to deliver successful outcomes
  • Experience of reporting on the progress and effect of engagement activities
  • Commitment to continuous improvement

Working at UK Power Networks

We pride ourselves on being the best performing UK network operator, and we put customers and stakeholders at the heart of our decisions. Our stakeholder engagement programme reflects our passion for providing the best possible experience to our customers, staying at the forefront of emerging issues, and delivering a network that enables Net Zero at the lowest overall cost to billpayers.

What We Offer

  • 25 Days Annual Leave plus bank holidays
  • Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
  • Tenancy Loan Deposit scheme
  • Tax efficient benefits: cycle to work scheme
  • Season ticket loan
  • Occupational Health support
  • Switched On – scheme providing discount on hundreds of retailers products.
  • Discounted access to sports and social clubs
  • Employee Assistance Programme.

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