Customer Service Representative

3 weeks ago

Bristol, Bristol, United Kingdom SSP Group Full time

Job Summary:

We are seeking a highly motivated and customer-focused Team Member to join our dynamic team at SSP Group. As a Team Member, you will be the face of our company, providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.

Key Responsibilities:

  • Engage with customers and provide an outstanding customer experience, ensuring their needs are met and exceeded.
  • Ensure a clean, safe, and welcoming environment, adhering to high standards of cleanliness and hygiene.
  • Collaborate with team members to ensure smooth and efficient operations, maintaining a positive and productive team culture.
  • Bring the SSP values to life, embodying our commitment to excellence, innovation, and teamwork.

Why Work with Us:

At SSP Group, we offer a range of benefits and opportunities for growth and development, including:

  • Competitive pay rates and opportunities for career advancement.
  • A comprehensive benefits package, including pension plans, life assurance, and share incentives scheme.
  • Access to award-winning training and development programs, including apprenticeships and duty manager development.
  • A dynamic and inclusive work environment, with opportunities to engage with diverse teams and networks.
  • A range of employee discounts and perks, including 75% discount on meals while on shift and 20% discount on various SSP brands and franchises.

Requirements:

To be successful in this role, you will need to be:

  • A team player with excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Committed to providing exceptional customer service, ensuring customer satisfaction and loyalty.
  • Flexible and adaptable, with a willingness to learn and take on new challenges.

What We Offer:

As a Team Member at SSP Group, you will have the opportunity to work in a dynamic and fast-paced environment, with a range of benefits and opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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