London Reservations Sales and Service Expert

2 weeks ago


London, Greater London, United Kingdom The Standard Hotel Full time

The Standard is one of the most culturally engaged hotels in the world, with a unique blend of events, amusements, and hospitality that leaves guests feeling uplifted. Our inclusive spirit and creative attitude make us a destination like no other.

We are defined by our richness of personality and diversity of background and lifestyle. We are now looking for a Reservations Sales Agent who will embody our 'Anything but Standard' ethos to join our growing Reservations team.

As a key member of our team, you will be responsible for ensuring all guest needs and room requirements are recorded. You will have a natural affinity for our unique brand and hospitality, and be able to connect instantly with our guests over the phone or via email to understand and accurately capture their requests.

With a deep understanding of our rooms, restaurant, and bars, as well as group bookings, you will identify future selling opportunities and create a unique experience for our guests. You will delight, excite, and surprise them to create the ultimate guest experience in London.

Benefits include:

  • Meals on duty


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