Operations Director for Pub and Hotel

3 days ago


Bedford, Bedford, United Kingdom Wells & Co Full time
Wells & Co: General Manager Position

We are seeking a highly skilled and experienced General Manager to join our team at Wells & Co, located in the heart of Bedford.

Company Overview

At Wells & Co, we pride ourselves on delivering exceptional customer experiences. Our flagship pub and hotel, D'Parys, is a charming and vibrant hub that serves as the perfect destination for locals and visitors alike.

Salary and Benefits

The successful candidate can expect a competitive salary ranging from £50,000 to £60,000 per annum, depending on experience. In addition to this, you will receive a comprehensive benefits package, including:

  • Off-site private 2-bed accommodation
  • Competitive bonus structure
  • 28 days holiday
  • Private healthcare
  • Life assurance
  • Holiday buy and sell scheme
  • Company pension scheme
  • Retail and beer discounts
  • Refer-a-friend bonus
  • Cycle-to-work scheme
  • Meals on duty
  • Employee assistance programme
  • Benefits portal
  • Career development programme
Job Description

As a General Manager, you will be responsible for overseeing the day-to-day operations of our pub and hotel. This includes ensuring that front- and back-of-house standards are consistently met, driving excellence in food and drink delivery, and exceeding guest expectations.

You will be required to:

  • Conduct regular stock control and compare usage reports to identify opportunities for tighter control
  • Create and maintain a motivated team with excellent standards, identifying talent and ensuring succession
  • Regularly appraise employees and implement performance management strategies
  • Deliver against key measures of sales, profit, and team retention while maintaining a fun and supportive work environment
Requirements

To be successful in this role, you will need:

  • Previous general management experience, ideally in a gastro or high-quality fresh food environment
  • Excellent operational skills, as well as a solid foundation in back-office management
  • Full financial understanding and the ability to adapt to changing business needs
  • The ability to lead from the front and develop and train the team where required
  • A results-driven and ambitious individual who is excited about growing their career
  • A passion for the hospitality industry and its challenges
What We Offer

As a General Manager at Wells & Co, you can expect a dynamic and fast-paced environment that offers opportunities for growth and development. You will have the chance to work with a talented team, develop your leadership skills, and contribute to the success of our business. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.



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