Operations Director for Pub and Hotel
3 days ago
We are seeking a highly skilled and experienced General Manager to join our team at Wells & Co, located in the heart of Bedford.
Company OverviewAt Wells & Co, we pride ourselves on delivering exceptional customer experiences. Our flagship pub and hotel, D'Parys, is a charming and vibrant hub that serves as the perfect destination for locals and visitors alike.
Salary and BenefitsThe successful candidate can expect a competitive salary ranging from £50,000 to £60,000 per annum, depending on experience. In addition to this, you will receive a comprehensive benefits package, including:
- Off-site private 2-bed accommodation
- Competitive bonus structure
- 28 days holiday
- Private healthcare
- Life assurance
- Holiday buy and sell scheme
- Company pension scheme
- Retail and beer discounts
- Refer-a-friend bonus
- Cycle-to-work scheme
- Meals on duty
- Employee assistance programme
- Benefits portal
- Career development programme
As a General Manager, you will be responsible for overseeing the day-to-day operations of our pub and hotel. This includes ensuring that front- and back-of-house standards are consistently met, driving excellence in food and drink delivery, and exceeding guest expectations.
You will be required to:
- Conduct regular stock control and compare usage reports to identify opportunities for tighter control
- Create and maintain a motivated team with excellent standards, identifying talent and ensuring succession
- Regularly appraise employees and implement performance management strategies
- Deliver against key measures of sales, profit, and team retention while maintaining a fun and supportive work environment
To be successful in this role, you will need:
- Previous general management experience, ideally in a gastro or high-quality fresh food environment
- Excellent operational skills, as well as a solid foundation in back-office management
- Full financial understanding and the ability to adapt to changing business needs
- The ability to lead from the front and develop and train the team where required
- A results-driven and ambitious individual who is excited about growing their career
- A passion for the hospitality industry and its challenges
As a General Manager at Wells & Co, you can expect a dynamic and fast-paced environment that offers opportunities for growth and development. You will have the chance to work with a talented team, develop your leadership skills, and contribute to the success of our business. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
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