Senior Operations Manager
4 weeks ago
Operations Director Role
At Wells & Co, we strive to deliver exceptional customer experiences across our pubs, exceeding guest expectations and building lasting relationships with our patrons. As Operations Director, you will play a pivotal role in overseeing the day-to-day operations of our pubs, ensuring exceptional customer experiences, driving profitability, and fostering a culture of excellence among our teams.
Key Responsibilities
- Oversee all aspects of pub operations, identifying opportunities for growth and expansion.
- Develop and implement strategies to optimize revenue, control costs, and maximize profitability across all our pubs.
- Lead through change, managing, improving, and optimizing operational values across the existing estate.
- Enhance and drive guest satisfaction through service standards strategy & delivery.
- Ensure compliance with relevant laws and licensing requirements by staying up to date with industry regulations.
What We Offer
- Competitive salary + bonus
- Company car allowance
- 25 days holiday
- Pension & private healthcare
- Dining and drinking discounts
- Excellent development opportunities
We are seeking a driven and results-oriented leader with a passion for hospitality to join our team as our UK Operations Director.
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