Senior Retail Operations Manager
4 weeks ago
We are seeking a Senior Retail Operations Manager to join our team at Epsilon. As a key member of our Operational Excellence group, you will contribute to the development and implementation of processes that drive efficiency and innovation across our retail business.
The ideal candidate will have 5+ years of experience in operational excellence or operational processes, project management, or product management, with a strong background in retail media, eCommerce, and digital advertising. You will be responsible for analyzing business problems, developing solutions, and implementing process improvements that drive business results.
This role is ideal for a self-starter who is excited to create a team advised by existing leadership and enhanced by your experience. You will work closely with cross-functional teams, including Sales, Client Solutions Management, Delivery Ad Operations, Retail Business Owners, Accounting & Finance, Product, Onboarding, and Analytics, Yield & Business Intelligence.
Key Responsibilities- Analyze business problems and develop solutions to drive process improvements
- Implement process changes and ensure seamless execution
- Work closely with cross-functional teams to drive business results
- Develop and maintain Standard Operating Procedures (SOPs) and other process documentation
- Train and mentor team members on new processes and procedures
- 5+ years of experience in operational excellence or operational processes, project management, or product management
- Strong background in retail media, eCommerce, and digital advertising
- Excellent analytical and problem-solving skills
- Ability to communicate effectively with cross-functional teams
- Strong organizational skills and attention to detail
- A competitive salary range of $120,000 - $160,000 per year
- A comprehensive benefits package, including health insurance, 401(k), and tuition assistance
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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